Kraft Heinz · 1 day ago
Analyst, Customer Supply Chain
Pittsburgh, PA
Full-time
Onsite
Mid Level
$78K/yr - $97K/yr
3+ years expKraft Heinz is a leading food and beverage company, and they are seeking an Analyst for their Customer Supply Chain team. The role focuses on building strategic partnerships with key customers, enhancing supply chain efficiencies, and driving cost-saving initiatives through innovative solutions and collaboration.
Food and BeverageFood ProcessingMeat and PoultryTobacco
Responsibilities
Serve as the "Voice of the Customer" by educating key personnel on customer supply chain expectations and providing feedback on Kraft Heinz's performance, ensuring customer needs are met and exceeded
Build and enhance customer partnerships to create efficient supply chains that drive mutual benefits, growth, and profitability for both Kraft Heinz and its valued customers
Analyze and monitor monthly KPIs to track customer’s service levels and efficiency performance, making proactive adjustments to improve metrics such as on-time delivery, case fill rate, and other key indicators
Deliver specific, measurable cost savings targets and service improvements through process enhancements, corrective action, and collaboration with Kraft Heinz logistics, planning, and customer service departments
Design and implement creative, mutually beneficial supply chain solutions and programs that improve service, on-time performance, and/or reduce costs, such as Customer Backhaul Programs and Factory Direct opportunities
Participate in the development and coordinate the implementation of new supply chain policies and procedures that meet customer needs and align with Kraft Heinz's business interests
Work closely with Sales counterparts to maximize sales through efficient supply chain offerings, staying informed about Sales initiatives and assisting the team in meeting sales targets and project deadlines
Partner with customers to develop and implement collaborative forecasting strategies that enhance supply chain visibility, streamline processes, and eliminate waste, resulting in significant reductions in costs and hours spent
Qualification
Required
Minimum of 3-5 years of experience in a supply chain related field, with a proven track record of delivering consistent and positive results in supply chain management
Advanced proficiency in Microsoft Excel and PowerPoint, with experience in ERP systems (SAP preferred) and the ability to leverage technology to drive supply chain optimization
Experience with BI reporting tools and technologies, with the ability to design, develop, and implement reports that provide actionable insights and drive business decision-making
Proven ability to design, develop, and implement innovative supply chain solutions that drive business growth and profitability for Kraft Heinz and its customers
Strong analytical skills and strategic thinking capabilities to analyze complex supply chain problems, identify opportunities for improvement, and develop effective solutions
Excellent interpersonal skills to work effectively in a highly cross-functional environment, with the ability to influence and negotiate with stakeholders to drive business outcomes
Proven leadership skills to lead project teams without positional authority, with the ability to motivate and guide teams to achieve supply chain excellence
Highly resilient and results-driven, with a strong focus on delivering exceptional results in a fast-paced and dynamic supply chain environment
Excellent presentation skills to effectively communicate supply chain strategies, solutions, and results to various stakeholders, including customers, sales teams, and executive leadership
Benefits
Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs.
Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
Financial – 401k, Life, Accidental Death & Dismemberment, Disability
Company
Kraft Heinz
Kraft Heinz is a multinational food and beverage company offering a diverse range of condiments, sauces, snacks, cheese, and frozen foods.
10001+ employees
H1B Sponsorship
Kraft Heinz has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (22)
2023 (14)
2022 (20)
2021 (24)
2020 (30)
Funding
Current Stage
Public CompanyTotal Funding
$20M2019-06-10Post Ipo Equity· $20M
2015-07-06IPO
2015-03-25Acquired
Leadership Team
Carlos Abrams-Rivera
Chief Executive Officer
Andre Maciel
Chief Financial Officer
Recent News
2026-01-07
Morningstar.com
2026-01-05
Company data provided by crunchbase