Instacart · 3 weeks ago
Director of Customer Growth Partnerships
United States
Full-time
Remote
Director/Executive
$252K/yr - $266K/yr
12+ years expInstacart is transforming the grocery industry by providing essential services that connect customers with their grocery needs. The Director of Customer Growth Partnerships will lead strategic partnerships to enhance customer acquisition and revenue, while mentoring a team of business development professionals to execute innovative growth initiatives.
Delivery ServiceE-CommerceGroceryShopping
Responsibilities
Source and prioritize high-impact consumer-facing partnership opportunities, with a focus on financial services, media, travel and embedded consumer value platforms
Develop multi-year partnership strategies aligned with Instacart’s growth objectives, product roadmap, and monetization goals
Use data, customer insights, and market intelligence to identify whitespace opportunities and emerging categories
Originate, structure, and close high-visibility partnerships with Fortune 500 companies, including consumer brands, financial institutions, fintechs, marketplaces and more
Navigate complex commercial models (e.g., revenue share, incentives, co-marketing, funding commitments)
Manage senior executive relationships and represent Instacart in strategic negotiations
Set new benchmarks for innovation in grocery, commerce, payments-adjacent, and consumer tech partnerships
Drive cross-functional execution with Product, Engineering, Marketing, Finance, and Legal
Establish scalable playbooks and operating frameworks to launch and grow partnerships efficiently
Own partner portfolio performance: set targets, run business reviews, manage escalations, and optimize growth levers
Ensure financial rigor across partnerships, including ROI measurement, funding structures, and ongoing performance tracking
Build and manage a high-performing team of business development and partnerships professionals
Provide strategic guidance, mentorship, and operational oversight to ensure team success
Qualification
Required
12+ years of experience in business development, strategic partnerships, or corporate development, with meaningful experience in payments, financial services, fintech, or adjacent regulated industries
Proven experience leading complex, high-stakes partnerships with Fortune 500 companies
Demonstrated ability to take 0 to 1 initiatives from concept to scaled, measurable impact
Strong commercial acumen, including experience structuring and negotiating sophisticated deal economics
Familiarity with performance marketing metrics, CAC/LTV dynamics, and ROI measurement in partnership-driven growth models
Proven leadership experience managing and developing high-performing teams
Strong executive presence and ability to influence at the C-suite level
Strategic and analytical thinker with a hands-on execution mindset
Preferred
Experience at high-growth consumer technology or marketplace companies
Background in payments, fintech, banking, card networks, or financial services partnerships
Experience managing or influencing marketing and advertising budgets, including co-marketing investments, incentive funding, or customer acquisition spend
Curiosity about the future of commerce, food, payments, and consumer technology
MBA or advanced degree
Benefits
New hire equity grant
Annual refresh grants
Company
Instacart
Instacart is an online grocery platform that offers same-day delivery and pickup services for retailers and consumers.
1001-5000 employees
H1B Sponsorship
Instacart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (156)
2024 (173)
2023 (111)
2022 (159)
2021 (170)
2020 (59)
Funding
Current Stage
Public CompanyTotal Funding
$2.92BKey Investors
T. Rowe PriceTiger Global ManagementD1 Capital Partners
2023-09-19IPO
2021-11-01Private Equity· $232M
2021-09-05Secondary Market
Leadership Team
Chris Rogers
Chief Executive Officer
Brandon Leonardo
Co-Founder
Recent News
2026-01-07
2026-01-07
2026-01-06
Company data provided by crunchbase