Part-Time Customer Service Representative II jobs in United States
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CoBank · 4 hours ago

Part-Time Customer Service Representative II

positionGreenwood Village, CO
timePart-time
remoteHybrid
seniorityEntry Level
money$24/hr - $27/hr
date2+ years exp

CoBank is a cooperative bank serving vital industries across rural America. The role involves providing customer support, processing financial transactions, and implementing process improvements in a team environment.

Banking
badNo H1Bnote

Responsibilities

Responds to customer calls related to financial inquiries and technical assistance requests
Utilizes case tracking system to track and follow up on customer inquiries
Executes transactions in accordance with instructions from internal and external customers
Processes audit confirmations and/or calculates leasing contract buyouts
Completes specialized customer-specific reporting
Resolves problems in accordance with established expectations
Serves as “Mission Critical Personnel” for business continuity and reduced staffing scenarios
Supports two or more of the products and services provided by CoBank

Qualification

Customer serviceFinancial transactionsCase tracking systemProblem resolutionProcess improvementRoot cause analysisTeam collaborationAttention to detail

Required

High school diploma or GED required
2 years of experience, preferably in banking or financial services, or a relevant combination of education and experience required
Must be available between start time 7am-8am MST for 4 hours/day, 5 days/week

Benefits

Careers with a purpose
Time-Off Packages
Competitive Compensation & Incentive
Hybrid work model: flexible arrangements for most positions
Benefits Packages, including Medical, Dental and Vision coverage, Disability, AD&D, and Life Insurance
Robust associate training and development with CoBank University
Tuition reimbursement for higher education up to $10k per year
Community Impact: United Way Angel Day, Volunteer Day and Associate Directed Contribution
Associate Resource Groups: creating a culture of respect and inclusion
Recognize a fellow associate through our GEM awards

Company

CoBank

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CoBank is a leading cooperative bank serving agribusinesses and rural infrastructure providers throughout the U.S.
dateFounded in 1989
location
Greenwood Village, Colorado, USA
people-size1001-5000 employees
web-link
http://www.cobank.com/

Funding

Current Stage
Late Stage

Leadership Team

A
Andrew Jacob
Chief Operating Officer
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