Apply on Employer Site

ScienceLogic · 8 hours ago

Senior Site Reliability Engineer

United States

Full-time

Remote

Senior Level, Lead/Staff

8+ years exp

ScienceLogic is redefining IT operations for the modern enterprise. They are seeking a Senior Site Reliability Engineer to lead the design and buildout of secure systems for their Artificial Intelligence Product in SaaS, ensuring high availability and performance while automating workflows and resolving operational issues.

AnalyticsArtificial Intelligence (AI)Cloud Data ServicesCloud ManagementIT Management

No H1B

U.S. Citizen Only

Responsibilities

Lead design reviews and buildout of secure systems for delivering new Artificial Intelligence Product in SaaS, aiming for 99.99% uptime

Design, automate, test, and monitor the use of cloud native technologies as a foundation for a service platform

Spend 75% of your time on forward looking priorities designing and building SaaS systems while remaining on supporting the Operations and Maintenance of the current SaaS infrastructure

Investigate and resolve customer and operational issues with the mentality of fixing and not just mitigating issues

Identify and automate measurement of operations SLAs and SLOs

Triage incident response, document SOPs, Runbooks, and train NOC team members

Writing automation can be easily supported and extended by others

Collaborate across the organization to design, build and operationalize SaaS services conforming to various security standards like FedRAMP, SOC2, ISO etc

Participate in the on-call rotation as assigned

Take full responsibility for the availability and performance of the platform

Work on special projects as assigned

Qualification

Kubernetes managementCloud Automation toolsSaaS security standardsScripting languagesLinux administrationBachelor's degreeProblem solvingCollaboration skillsEffective communicationTime management

Required

U.S. citizenship is required for this position

8-12 years of site reliability engineering, cloud operations or equivalent experience

Proven experience in managing complex Kubernetes environments in multiple Production systems

Working with Cloud Automation tools like CloudFormation, Terraform, aws-cli/CDK, Cloudformation

Scripting languages like Python, Bash, Perl etc

Exposure to Linux administration skills

Proven track record of operating production SaaS environments within security standards like FedRAMP, SOC2, ISO, PCI

Skilled at problem solving, algorithms, and data structures conforming to the modern SaaS security requirements

Building tools and scripting frameworks from scratch

Familiarity with basic networking, security and cloud engineering concepts

Highly collaborative with effective written and verbal communication skills

Ability to work against tight deadlines and occasionally after-hours, part of on-call scheduling

Occasionally work during off-hours and participate in weekly on-call schedule

Take full responsibility for the availability and performance of the platform

Bachelors or Master's degree in Computer Science, Information Systems or similar field

Benefits

A remote flexible workplace.

Comprehensive medical, dental and vision plans.

401(k) plan with employer match.

Flexible Paid Time Off (FTO) so that you can take the time that you need to re-energize.

Volunteer Time Off (VTO) - take two days off per calendar year to volunteer with your preferred charitable organization.

5-year Service Milestone Sabbatical.

Paid parental leave.

Generous employee referral bonus program.

Pet insurance.

HQ Office centrally located in Reston Town Center featuring a well-stocked kitchen with rotating snacks and beverages, and catered lunch on Thursdays.

Regular virtual company-wide events, including cooking classes, yoga, meditation and more.

The opportunity to learn and develop from some of the best and brightest minds in the industry!