Robinhood · 6 hours ago
Brokerage Communications Specialist
Denver, CO
Full-time
Hybrid
Mid Level
$85K/yr - $100K/yr
3+ years expRobinhood is on a mission to democratize finance for all, and they are seeking a Brokerage Communications Specialist to manage customer-facing messages across multiple channels. This role involves drafting communications, managing priorities, and ensuring compliance while working closely with cross-functional teams.
CryptocurrencyFinTechPrediction MarketsStock ExchangesTrading Platform
Responsibilities
Draft clear, accurate, and customer-centric communications on behalf of the broker-dealer and affiliated entities; route for approvals and deliver across email, in-app push, inboxes, banners, and physical mail
Manage multiple priorities including corporate actions, SEVs, ad-hoc requests, and regulatory project work
Define project scopes and timelines, identify documentation needs, and keep initiatives on track through proactive planning and follow-ups
Participate in the 24/7 on-call rotation to support urgent incident communications, ensuring accurate and timely delivery
Coordinate physical mail fulfillment via vendors, and maintain compliant records for audits and regulatory reviews
Qualification
Required
Active Series 7 and Series 24 licenses required
Exceptional communication skills—both written and verbal—with a positive, professional attitude
Strong organizational skills with the ability to manage shifting priorities and meet multiple deadlines
Proficient in interpreting structured data, reconciling across systems, and leveraging AI tools for analysis and operational accuracy
3+ years of experience in financial services operations, particularly brokerage communications or customer messaging
General understanding of brokerage operations and clearing functions (e.g., customer statements, trade confirmations)
Bachelor's degree or equivalent business experience
Benefits
Performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching.
Best-in-class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents.
Lifestyle wallet — a highly flexible benefits spending account for wellness, learning, and more.
Employer-paid life & disability insurance, fertility benefits, and mental health benefits.
Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
Exceptional office experience with catered meals, events, and comfortable workspaces.
Company
Robinhood
Robinhood is a stock brokerage that allows customers to buy and sell stocks, options, ETFs, and cryptocurrencies with zero commission.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$6.23BKey Investors
Emergent Fidelity TechnologiesRibbit CapitalD1 Capital Partners
2022-05-13Post Ipo Secondary· $648.29M
2021-07-29IPO
2021-02-01Private Equity· $2.4B
Leadership Team
Vlad Tenev
Co-Founder, Chairman, CEO
Omid Scheybani
BD & Partnerships
Recent News
CB Insights
2026-01-23
Crunchbase News
2026-01-23
2026-01-22
Company data provided by crunchbase