Apply on Employer Site

American Express · 2 months ago

Senior Manager-Debit Acquiring PMO

Palo Alto, California, United States

Full-time

Hybrid

Mid, Senior Level

$123K/yr - $215K/yr

3+ years exp

American Express is a leading global payments company, and they are seeking a Senior Manager for their Debit Acquiring PMO. This role involves providing end-to-end PMO leadership, driving organization and governance across teams, and managing program delivery for the enterprise's debit acquiring initiatives.

Credit CardsFinanceFinancial ServicesPaymentsTravel

Comp. & Benefits

No H1B

Responsibilities

Provide end-to-end PMO leadership across for Debit Acquiring in the U.S. as part of a major program of work

You will be proactive in creating, understanding and critically questioning of project plans, risks/issues and dependencies. Helping to join the dots across a large, diverse program

You will keep a broad strategic level view whilst diving into the details with a questioning mindset, identifying gaps or misalignments taking initiative to address

You will produce accurate and insightful program or product update materials and artifacts, tailoring to various forums and committees. Always assessing usefulness of communications and identifying new ways to augment existing approaches

You will develop strong relationships across cross enterprise teams fostering a culture of accountability, transparency, and delivery focus

You will define, setup and maintain processes to the support the product team in managing and prioritizing the product roadmap

Qualification

PMO leadershipAcquiring experienceOrganizational skillsMicrosoft ExcelMicrosoft PowerPointProactive mindsetCritical thinkingRelationship buildingAttention to detail

Required

3+ years experience within Acquiring, ideally with exposure to OptBlue

Proven experience in a senior PMO/Program support role within complex, matrixed environments

Exceptional organizational skills to prioritize and manage multiple tasks in a fast-paced environment with excellent attention to detail

Detail orientated while maintaining a view of the bigger picture

A proactive mindset with a ‘can do' attitude – willing to get stuck in wherever needed

Strong comfort working in ambiguity and helping create structure out of chaos

Able to create impactful and meaningful communications for all levels of the business, creating decks that ‘tell the story' to drive buy in and understanding

Critical thinker; able to find connections, spot interdependencies and bring clarity

A highly effective relationship builder who uses their diplomatic skills to influence others at all levels of the business with no direct control

A self-starter who will hit the ground running

Must have positive, can-do attitude, able to remain calm under pressure

Excellent Microsoft Excel & Powerpoint skills