EKK Eagle America, Inc. · 1 month ago
Account Manager/Sales Engineer
Farmington, MI
Full-time
Onsite
Mid, Senior Level
5+ years expEKK Eagle America, Inc. is seeking an Account Manager/Sales Engineer to lead the business relationship with customers. This role involves developing strategies, managing customer relationships, and overseeing sales reporting and negotiations.
IndustrialManufacturingSemiconductor
Responsibilities
Execute EKK sales and technical strategies developed internally by various global EKK business constituencies and implement those strategies through contacts established at the customer via ongoing relationship management
Identify the needs of the customer and convey those needs into product solutions that may be within the current EKK product line. If outside the current product line, aggressively challenge the EKK organization to investigate the feasibility of product extensions
Must maintain a detailed understanding of EKK product and product usage at the customer and throughout the industry for accurate forecasting purposes
Professionally represent EKK externally while at customers and all other outside industry events
Ability to analyze customer total system costs and possess the skills to educate the customer of EKK’s value added system solutions when EKK’s piece price exceeds purchasing cost targets
Provide customer intelligence back to the EKK organization in the form of next generation design directions, new products under customer development, personnel changes, target pricing, and customer forecasts
Provide accurate and timely quotations of EKK products to customers for both piece price and tooling. Answer customer inquiries regarding tool cost and timing (including tracking of tool timing)
Perform as the primary negotiator for EKK product pricing and technical requirements at the customer under the guidance and direction of senior staff
Drive closure on all commercial issues including, but not limited to, late payables, signed Parts Submission Warrants (PSW), feedback to customers of quality incidents, and any open projects
Represent EKK at customer visits to EKK manufacturing facilities and attend production runs with manufacturing representatives as needed
Participate in visits to customer’s manufacturing locations to identify how the plants are handling EKK products and address any assembly line or plant usage concerns
Take the primary role in delivering the annual operating plan and 6-month re-plan figures for products and customers under direct responsibility and be responsible for the accuracy of those figures
Stay abreast of potential new business opportunities. Remains knowledgeable of customer’s business strategy, participates in the assessment of validity and relevance of opportunities
Submit a monthly report on commercial activities and progress including sales, sales trends and competitive actions at those customers under responsibility
Maintain customer database and contacts for customers under responsibility
Comfortable working with all nationalities and conducting international meetings at times which accommodate all parties
Travel domestically and internationally as required and on occasion outside the traditional workday
Seek constant improvement, more efficient and less expensive means in work processes
Performs special projects and other miscellaneous duties as assigned by manager and other senior management
Maintains high ethical standards in the workplace
Reports all irregular issues and problems to management for solution
Maintains good communication with managers, staff & outside contacts
Complies with all company policies and procedures
Responsible for maintaining a clean and safe working area
Qualification
Required
Five (5) years' experience in automotive technical sales, program management, or engineering management
Working knowledge of cost accounting and financial basics
Familiarity with EKK customers and customer products
Proven customer-networking skills and the ability to identify and engage decision makers
Ability to work effectively and meet objectives without detailed day-to-day direction
Bias towards attempting to solve problems before escalating issues to management
Strong communication skills: verbal, written, and technical presentations
Proficient with Microsoft Word, Excel, PowerPoint and Outlook
Strong organizational skills and the ability to coordinate and complete multiple tasks within changing deadlines
Demonstrated successful past performance and progression in career
Valid driver's license
Ability to travel domestically and internationally with flexibility
Preferred
Preferred bachelor's degree in engineering or equivalent technical education (i.e., MET)
Company
EKK Eagle America, Inc.
At EKK Eagle America we understand that quality is of great importance for your business.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Patrick Giorda
President & COO
Company data provided by crunchbase