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Acquire4Hire · 1 month ago

Bike Mechanic / Bicycle Repair Technician - Full Time

North Aurora, IL

Full-time

Onsite

New Grad, Entry Level

$15/hr - $25/hr

Acquire4Hire is seeking an experienced Bike Technician with a passion for cycling and knowledge of bicycle mechanics. The role involves assembling and preparing bikes for sale, performing service functions on new and used bikes, and providing exceptional customer service through detailed interactions.

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Responsibilities

Assemble and prepare bikes for sale

Perform a variety of service functions on new and used bikes

Provide one of a kind customer service through direct and detailed interaction with customers

Apply shop standards in the assembly and repair of bikes and skis across the full product line

Evaluate the mechanical condition of the product and estimate the cost of repairs

Provide an educated assessment for a bicycle repair for the customer that includes an estimated completion date

Meet or exceed shop production standards

Complete paperwork accurately and fully (record parts used, work performed, detail of torque tolerance and standard procedures; complete pricing of job ticket) and process to next status or location

Record and report any deficiencies not addressed by the repair work being done to the customer and or the appropriate leader

Assist the customer in the sale or repair process by sharing product and technical knowledge as appropriate

Operate the cash register as necessary

Report or record replacement parts inventory and supply shortages to the General Manager

Maintain shop cleanliness, including the bench and common workspace

Install and adjust speed and gear mechanisms

Assemble new bicycles

Install, repair, and replace equipment or accessories, such as handlebars, stands, lights, and seats

Align wheels

Disassemble axles to repair, adjust, and replace defective parts, using hand tools

Be able to perform suspension repair or be willing to learn how to

Install and adjust brakes and brake pads

Help customers select bicycles that fit their body sizes and intended bicycle uses

Sell bicycles and accessories

Install new tires and tubes

Clean and lubricate bicycle parts

Build wheels by cutting and threading new spokes

Explain technical product or service information to customers

Sell products or services

Perform basic equipment maintenance

Order materials, supplies, or equipment

Assemble mechanical components or machine parts

Disassemble equipment for maintenance or repair

Repair tires

Other duties as needed/ assigned

Qualification

Bicycle mechanicsBike assemblyCustomer serviceRepair experienceAttention to detailDependabilityTeamworkProblem solvingAdaptabilityPositive attitudeCommunication skillsFlexibility

Required

Experience preferred working as a technician/ mechanic in a bike shop

Previous bike assembly experience or equivalent preferred

Interest in working in a team environment, committed to providing excellent sales and service experience while increasing sales through service

STRONG attention to detail

Ability to maintain open and positive relations with employees and customers

Interest in developing own skills and knowledge

Availability to work a flexible schedule based on business needs, including evenings and weekends

Ability to periodically lift 40 pounds

Preferred

Repair experience preferred

Riders and enthusiasts preferred

Knowledge and experience in any or all of the following systems and tools: Adjustable hand wrenches, Bench mount stands, wall mount stands, Bike cable cutters, Box end spanners, Cable cutters, Cable stretchers, Cassette lock ring tools, Chain checkers, Chain cleaner brushes, Chainring nut wrenches, Compact scissors, Component cleaning brushes, Cone wrench sets, Crank bolt wrenches, Crank pullers, Crown race setters, Derailleur hanger alignment gauges, Desktop computers, Floor pumps, Folding hex wrench sets, Frame taps, Handlebar holders, Hex tools, Inventory management software, Linkage clamps, Multipurpose hammers, Needle nose pliers, Offset brake wrenches, Open end wrench sets, P-handled hex wrenches, Pedal Powered Software Bicycle Repair Man, Pedal wrenches, Personal computers, Phillips head screwdrivers, Point of sale terminals, Portable repair stands, Precision spoke wrenches, Screw type chain tools, Shop repair stands, Side cutter pliers, Spoke gauges, Sprocket removers, Straight-blade screwdrivers, Threadless nut setters, Three-way hex wrenches, Tire levers, Web browser software, Wheel truing stands