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AEG · 1 month ago

Box Office Supervisor - AXS

Denver, CO

Full-time

Onsite

Mid Level

$21/hr - $21/hr

3+ years exp

AXS is a company that connects fans with artists and teams, selling millions of tickets to various events each year. They are seeking a Box Office Supervisor to oversee part-time ticket sellers and manage box office operations for events at City of Denver owned venues.

Card and Board GamesLeisureSports

No H1B

Responsibilities

Adhere, communicate and reinforce the policies and procedures of AXS, the City of Denver, and related properties

Coordinate with AEG, Live Nation, and various promoters with the AXS and Venue staff on-site to ensure ticketing and box office needs are met

Assist with the management of updates to holds, maps, capacities, etc

Ensure the event is ready for night of show settlement and post event settlement

Attend pre-event walkthrough meetings with venues to ensure a thorough and comprehensive evaluation of the space and equipment needed to perform box office operations, as needed

Schedule reports and maintain reporting needs on-site for promoter and venue

Responsible for box office safe and all monies inside while on-site

Perform pre-event check list to include, but not limited to: Preparing ticketing seller banks, preparing will call, coordinating with promoter, venue, fan clubs and VIP packagers on box office needs, etc

Verify and count all ticket seller reconciliations

Send night of show event reports to clients and promoters

Ensure ADA compliant ticketing practices

Report and follow up on any ticketing equipment repair issues

Perform other duties and responsibilities as assigned

Qualification

Ticketing systems experienceCustomer service experienceEvent management experienceMicrosoft Office proficiencyLeadership skillsOrganizational skillsCommunication skillsTeam collaborationAdaptabilityPositive attitude