Shipping Coordinator/Customer Service Representative jobs in United States
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Vida Shoes International · 1 month ago

Shipping Coordinator/Customer Service Representative

Vida Shoes International is a global leader in the footwear industry, committed to designing and marketing quality branded footwear. They are currently seeking a highly skilled individual to join their shipping team, responsible for processing customer orders and ensuring timely shipments.

Apparel & Fashion

Responsibilities

Process customer orders and facilitate through our third-party logistics company
Act as team lead to mentor junior Shipping Coordinators; resolve issues
Timely and accurate shipment of customer orders
Maintain compliance with routing and all rules of shipping to retailers including: Department stores, Discounters, Independents/Specialty, Boutiques, Drop ship/Direct Consumer

Qualification

Customer Service ExperienceEDIComplex ERP SystemClient Account ManagementExcel ProficiencyAutonomous Work AbilityFollow-up SkillsAttention to DetailTeamwork Ability

Required

1-3 Years of Customer Service experience
Knowledge of EDI a plus
Knowledge of complex ERP system a plus
Experience managing client accounts
Understanding of compliance of routing and shipping rules is a plus
Computer skills with proficiency in Excel
Ability to work autonomously and in a team
Attention to detail and follow-up skills

Company

Vida Shoes International

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Since 1973, Vida Shoes International has been committed to becoming a global leader in the footwear industry.

Funding

Current Stage
Growth Stage

Leadership Team

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LaKara Person
Marketing and Partnerships Manager, Kids
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Company data provided by crunchbase