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Great Day Improvements · 3 weeks ago

Virtual Measure Technician

Cincinnati, OH

Full-time

Onsite

Mid, Senior Level

5+ years exp

Great Day Improvements is a national company specializing in home improvement and installation services. They are seeking a Virtual Measure Technician to accurately measure windows and entry doors using virtual measuring software, ensuring contracts are validated and ready for production while collaborating with various teams to meet benchmarks.

Building MaterialConstructionManufacturingReal Estate

Responsibilities

Accurately par sales contracts using the appropriate measure forms

Measure products using the virtual app to validate contract accuracy

Measure products using the virtual measuring software to validate contract accuracy

Enter all new installation orders into the Champion ordering system, verifying all information from both the contract and app measurement before submitting to the factory for production

Enter all new installation orders into the Champion ordering system, verifying all information from both the contract and virtual measurements before submitting to the factory for production

Upload all documents to the electronic storage files in a timely and organized manner

Organize and maintain customer records for easy access and accuracy

Enter customer, job-related, and order information into all necessary databases

Ensure company benchmarks for scanning and measurement are being met

Ensure company benchmarks across Sales and Operations for virtually measuring and usage are being met

Collaborate directly with Sales, Operations, and Divisions to review scan and measurement outcomes

Collaborate daily and directly with Sales Managers, Factory Reps, Operations Managers, Installation Managers and Divisions to review scans and measurement outcomes

Report to Sales, Operations, and Divisions to confirm all required scans have been uploaded; identify issues and determine whether a field measure is necessary

Support and/or train end users on scanning and measurement procedures as needed

Support and/or train Factory Reps, Sales Managers, and other Measure Technicians on scanning and measurement procedures as needed

Proactively reach out to Sales, Operations, and Divisions to troubleshoot scanning issues and align on measurement practices

Update CRM with necessary notes and details to ensure visibility on jobs that may require a field measure

Other duties as assigned

Qualification

Virtual measuring softwareCustomer service experienceMaterial ordering experienceCRM experienceAttention to detailMath skillsComputer skillsPhone skillsCarpentry experienceConstruction trade schoolWritten communicationOral communication

Required

Experienced Carpenter / Measure Technician

Ability to virtually measure customer's windows and entry doors using a virtual measuring software