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SWIVEL · 1 day ago

Quality Engineering Manager

San Antonio, TX

Full-time

Onsite

Senior Level

7+ years exp

SWIVEL is seeking a talented individual to lead our Quality Engineering efforts. This role involves strategic planning, team leadership, and hands-on technical expertise to ensure the delivery of high-quality software products.

Financial Services

Culture & Values

Responsibilities

Collaborate with the QE Director and senior leadership to implement automation strategies across teams

Mentor Quality Engineers to uphold high standards of product quality and drive quality expectations for releases

Monitor and manage daily operations of the software quality engineering team

Assign testing tasks and manage resource allocation effectively

Foster a culture of ownership, accountability, and continuous learning within the QE team

Support team members in their career growth through coaching, training, and development plans

Design, build, and maintain robust automation frameworks for UI, API, and Microservices testing

Develop custom test harnesses and tools to accelerate test execution when needed

Create and maintain manual and automated test scripts (Web, API, Microservices)

Manage manual test cases within test management tools for effective maintenance

Maintain test data to support comprehensive test coverage, either through the application or directly via data sources

Design and implement both functional and non-functional test strategies, including load testing, accessibility, Contract Testing and visual testing

Monitor automation execution trends and ensure timely completion and maintenance of test suites

Test application features against functional and non-functional requirements

Understand and apply industry best practices in Agile testing, test automation, and performance testing

Ensure testing practices align with regulatory standards and compliance requirements (e.g., PCI-DSS, SOC 2, WCAG) where applicable

Work closely with Product Owners, Scrum Masters and development teams to understand product vision and goals

Act as a quality advocate across the organization, influencing engineering and product decisions to prioritize quality from ideation through delivery

Foster collaboration across engineering, database, integration, and customer support teams

Lead ongoing quality improvement initiatives through process and tool enhancements

Define and track KPIs such as defect leakage rate, test coverage, automation ROI, and release quality metrics to measure team impact

Develop, manage, and report Quality Assurance metrics to identify areas for performance improvement

This role may include other duties as assigned to support the overall success of the Quality Engineering team

Qualification

Automation frameworksAgile methodologiesTest suite automationPerformance testingSeleniumCI/CD pipelinesSQLCommunication skillsTeam leadershipMentoring

Required

Bachelor's degree in computer science or a related field from an accredited four-year college or university, or equivalent work experience

Minimum of seven (7) years of experience in software quality assurance, including direct experience in test suite automation strategy, tool implementation, and maintenance

Strong knowledge of Agile development practices and methodologies

Deep understanding of software testing methodologies including requirements traceability, defect management, defect analysis, injection/detection analysis, and defect remediation

Strong organizational, interpersonal, and verbal/written communication skills

Ability to effectively write and present business correspondence, reports, and technical documentation

Experience managing large, multi-platform testing efforts

Hands-on experience with tools such as Selenium or Playwright SoapUI, Postman, RestSharp, JMeter, AWS, and SQL

Experience with CI/CD pipelines (e.g., Jenkins, GitHub Actions)

Familiarity with containerization and orchestration (Docker, Kubernetes)

Experience with observability tools (e.g., Grafana, Datadog) for monitoring test environments

Experience with performance testing tools and accessibility standards

Familiarity with cloud platforms (AWS)

Knowledge of test data management and synthetic data generation