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Goodwill of the Finger Lakes · 1 month ago

Clearance Center Team Member

Clearance/Warehouse/EComm- 1555 Jefferson Road, Henrietta, NY, US

Full-time

Onsite

New Grad, Entry Level

Goodwill of the Finger Lakes is a nonprofit organization dedicated to providing employment and training opportunities. The Clearance Center Team Member is responsible for daily operations, customer interaction, and maintaining the cleanliness and organization of the store.

Non Profit

Responsibilities

Greets customers in a prompt, friendly, and courteous manner; assist customers with prices, location, and information on merchandise, ensuring 100% customer delight

Maintains interior and exterior of store in a neat, clean, organized manner (including but not limited to vacuuming, dusting, cleaning bathrooms, mopping floor)

Responsible for the rotation of merchandise on sales floor

Assist with quality control assurance

Responsible for back room and floor recovery, cleaning as assigned

Record sales using the cash register while properly packaging merchandise

Asks every customer for a Round-up donation, maintains a minimum of 25% round up average

Ensure accurate payment collection

Maintain proper cash balance in assigned till per over/under policy

Address customer concerns in a courteous and respectful manner, while following retail policies. Seek assistance of supervisor, when necessary, to resolve concerns

Processes salvage and donations efficiently based on company needs and adapts to changes in commodities processing as assigned

When applicable and as assigned, operates baler and other assigned equipment in a safe manner in accordance with organizational and safety policies and procedures

As assigned, maintains accurate bale count

Adhere to Goodwill’s Safety Standards while operating the Baler and while on duty as assigned

Assist in efficient movement of goods in the warehouse to and from storage or production areas, and in the loading and unloading of trucks with general merchandise and donated goods with the aid of material handling equipment as needed

Learns to operate assigned material handling equipment in a safe and prudent manner under general supervision, in accordance with the laws of the State of New York, organizational and safety policies and procedures

Use of safe work procedures and personal protective equipment as required. (i.e. lifting, use of proper equipment, etc.). Reports incidents and injuries in a timely manner to the immediate supervisor

Ensures that all items are processed accurately and that all saleable merchandise always makes it to the sales floor

Performs any other duties as assigned

Qualification

Baler operationMaterial handling equipmentCustomer servicePhysical staminaCommunication skills

Required

At least 18 years of age

Ability to work in non-climate controlled environments required

Ability to exert maximum muscle force to lift, push, pull, or carry objects as required by job

Ability to stand for extended periods of time, and to lift up to 40 pounds regularly, up to 60+ pounds occasionally. Might be required to lift up heavier goods with assistance

Ability to work under general supervision

Able to read and comprehend simple instructions, short correspondence and memos

Able to write simple correspondence

Communicate effectively with other employees of the organization

Must have open and flexible availability, and be willing to work evenings and weekends