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Dataland · 1 month ago

Founding Forward Deployed Engineer

New York, NY

Full-time

Onsite

Senior Level

$150K/yr - $400K/yr

Dataland is the applied AI lab for complex operations and customer support, rapidly growing and profitable. The Founding Forward Deployed Engineer will lead customer engagements, deploying advanced AI solutions to address complex operational challenges across various industries.

Computer Software

Responsibilities

Lead customer engagements end-to-end. You’ll identify the most valuable problems to solve for our customer, embed with their team to deeply understand it, build and deploy applied AI to solve their challenges and achieve their desired outcomes

Be the trusted face of Dataland for our customers: You’ll own the relationship with our customers, ranging from executive stakeholders down to frontline users

Always be shipping: Constantly scope, build, and ship new workstreams while expanding the impact of existing agentic AI products

Simply put, write code that makes our customers win and make money

Qualification

Applied AICustomer engagementSoftware engineeringAI fluencyDeep customer empathyDriveCommunicationWork ethic

Required

Drive and work ethic. Being an FDE is hard. You will be effectively running your own book of business inside of ours, and it takes real grit to constantly find ways to make customers successful, and evolve our existing engagements towards greater and greater impact

Engineering fundamentals. Most of your time will be spent building software that you've scoped out

Deep customer empathy. Your performance is measured by how your customers perform. We only win when our customers win

Strong communication. FDEs spend a lot of time talking directly with customers and internal teams. You need to be a great listener and articulate your thinking clearly

AI fluency: Before you can revolutionize someone else's workflow, you need to revolutionize yours. You should know how to use tools like Claude Code, Cursor, etc. to make yourself radically efficient

Company

Dataland

Dataland is a software company that builds AI agents for customer support teams.

Founded in 2021

2-10 employees

https://dataland.io

Funding

Current Stage

Early Stage

Leadership Team

Howard Zuo

Co-Founder / CEO

Arthur Wu

Co-Founder

Company data provided by crunchbase