Call Center Associate jobs in United States
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Arizona Central Credit Union ยท 1 month ago

Call Center Associate

Arizona Central Credit Union is ranked among the top 10 best places to work in Arizona for 2025. The role involves building long-term member relationships by identifying financial needs and offering solutions, while also handling phone, email, and chat transactions to assist members with their inquiries.

BankingFinancial ServicesNon Profit

Responsibilities

Identifies member financial needs and offers a solution by cross-selling products and services that will meet those needs
Assists members and potential members that call, chat, or email the credit union by answering questions and concerns and providing information regarding accounts
Perform transfers, stop payments, process loan advances, quote loan payoffs, address changes, and other transactions, and performs required research to assist members in corrections/explanation of transactions on their accounts

Qualification

Banking experienceCall center experienceHigh school diplomaGED

Required

A high school diploma or GED

Preferred

Up to six months of banking or call center experience

Benefits

Medical
Dental
Vision
401k with up to 6% match
An employee assistance program
And much more.

Company

Arizona Central Credit Union

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Arizona Central Credit Union is a not-for-profit, full-service, financial institution that is locally owned and operated by its members.

Funding

Current Stage
Growth Stage

Leadership Team

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Greg H.
President/CEO
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Michael Neill
Chief Financial Officer
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Company data provided by crunchbase