IT Business Analyst (Financial Systems) jobs in United States
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BrightKey · 1 month ago

IT Business Analyst (Financial Systems)

BrightKey is looking for a highly experienced Business Analyst with a focus on financial systems and applications. The role involves leading and managing technology and business transformation projects across multiple departments, ensuring alignment with organizational goals and delivering projects on time and within scope.

Call CenterEmail MarketingManagement ConsultingWarehousing

Responsibilities

Partner with business leaders and stakeholders to gather, document, and prioritize business requirements
Translate business needs into functional and technical specifications for system enhancements and new applications
Facilitate requirements workshops, user story development, and process mapping
Evaluate existing processes and systems, identifying opportunities for efficiency, automation, and improved user experience
Support testing and validation of system changes, including UAT coordination and defect tracking
Lead cross-functional project teams through all phases of the project lifecycle — initiation, planning, execution, monitoring, and closure
Develop and maintain detailed project plans, timelines, budgets, and resource allocations
Manage vendor relationships and ensure external partners deliver to performance and quality standards
Identify project risks, develop mitigation strategies, and ensure escalation paths are clear and compelling
Conduct post-implementation reviews to ensure continuous improvement in project delivery
Drive process improvements, implement and integrate financial systems, and automate reporting
Lead implementation and enhancement of HRIS and payroll systems
Support WMS enhancements, system integrations, and operational analytics
Support call center processes, streamline workflows, and enhance efficiency through system integration and process automation
Improve processes, implement systems and integrations, and enable automation
Collaborate with development teams to define requirements and deliver high-quality software solutions
Serve as a liaison between IT and business departments to ensure alignment and clear communication
Mentor team members in project management and business analysis practices
Promote a culture of accountability, transparency, and continuous improvement

Qualification

IT Business Analyst experienceFinancial systems experienceProject Management experienceHRIS systems experienceSDLC methodologiesAnalytical skillsAI technologiesPMP certificationProficiency with ConfluenceProficiency with SmartsheetProficiency with JiraCommunication skillsProblem-solving skillsLeadership skillsCollaboration skills

Required

8-10 years experience as an IT Business Analyst
Project Management experience
Experience in Financial and HRIS systems
Strong understanding of financial processes, having the ability to document, identify gaps and recommend processes
Prior experience in replacing and implementing financial systems
Ability to work effectively with internal IT and software development teams as well as clients and vendors
Bachelor's degree in Business Administration, Information Systems, or a related field
8–10 years of progressive experience in business analysis and project management within multi-functional business environments
Proven experience leading complex projects across Finance, Marketing, HR, Payroll, and/or Warehouse Management systems
Strong understanding of SDLC methodologies, including Agile and Waterfall
Experience working with CRM, Accounting, and HRIS systems (e.g., Workday, ADP, Great Plains, Dynamics, HubSpot, etc.)
Proficiency with tools such as Confluence, Smartsheet, or Jira
Excellent analytical, organizational, and problem-solving skills
Strong written and verbal communication skills with the ability to engage effectively with technical and non-technical audiences

Preferred

PMP, PMI-ACP, or CBAP certifications preferred
Experience working with AI technologies is a plus

Benefits

Medical
Dental
Vision
Other Insurance options
Participation in a company 401k program

Company

BrightKey

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BrightKey is a business consulting firm that offers a wide range of solutions from call center services to mailing campaigns.

Funding

Current Stage
Growth Stage

Leadership Team

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Rita Hope Counts
President & CEO
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Glen McDonald, MBA
Vice President Strategic Partnerships
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Company data provided by crunchbase