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Northeast Georgia Health System · 1 month ago

Consultant-Employee Relations

Oakwood, GA

Full-time

Onsite

Mid Level

3+ years exp

Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. The Employee Relations Consultant (ERC) will perform investigations of complaints alleging workplace violations and engage in employee relations work, consulting with employees and management on workplace matters and analyzing data to identify trends.

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Responsibilities

Work in collaboration with HRBP to provide employee relations support within assigned NGHS work units

Conduct investigations in a thorough, impartial, ethical and professional manner to ensure factual response

Prepare investigative reports to summarize findings in a clear, concise, timely, accurate and efficient manner

Evaluate in-coming issues or concerns to determine appropriate resolution methods and escalate to assigned HRBP as a priority according to safety significance for immediate action of issues with potential of adversely affecting the safety or health of NGHS personnel or the public

Consult with employees and management on workplace matters, workplace policy interpretations and conflict resolution

Partner with HRBP and legal counsel to prepare for and when necessary attend mediations, arbitration or other court proceedings

Assist with the review and approval of appropriate disciplinary action against employees who violate rules and regulations

Collect and analyze data related to workplace issues and trends and generate monthly metrics and reports for management review, visibility and tracking purposes

Timely completion and submission of employer responses to Department of Labor for unemployment claims

Effectively interpret and assist in providing guidance to management related to FMLA and ADA implications related to leave extensions and reasonable accommodations

Assist with development of needs assessment process for training initiatives related to investigations, disciplinary action and policy interpretation

Facilitate employee relations training as needed

Assist with special projects and performs other duties as needed

Qualification

Employee RelationsInvestigative ManagementFederalState Labor LawSHRM CertificationMicrosoft OfficeInterviewing SkillsAnalytical SkillsWorkday ExperienceMatrix Leadership EnvironmentInterpersonal SkillsOrganizational SkillsCritical Thinking SkillsConflict Resolution SkillsDetail-oriented

Required

Licensure or other certifications: SHRM, HRCI, or ASHHRA Certification or ability to obtain within one (1) year of employment

Educational Requirements: Bachelors Degree

Minimum Experience: Three (3) to five (5) years in a Human Resources role with Employee/Labor Relations as a primary job function, or three (3) to five (5) years of investigative management experience

Comprehensive understanding of federal and state labor law including EEOC, FMLA, and ADA

Excellent interviewing skills

Work well with employees at all levels of the organization

Strong interpersonal, organizational, and critical thinking skills

Ability to interface effectively with all levels of employees, managers and executives

Strong persuasion and conflict resolution skills including the ability to remain tactful and calm during confrontational situations

Must be detail-oriented and organized, with excellent follow-through and analytical skills

Proficiency using Microsoft Office software including Outlook, Word, Excel and PowerPoint