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All Ways Caring HomeCare · 22 hours ago

Homecare Executive Director

Phoenix, AZ

Full-time

Onsite

Lead/Staff, Director/Executive

$90K/yr - $100K/yr

3+ years exp

All Ways Caring HomeCare is a provider of quality, compassionate, and individualized care and support for individuals in need. The Executive Director is responsible for the overall performance of company operations, implementing policies, driving financial performance, and providing leadership to meet established goals.

Elder CareHealth CareWellness

Responsibilities

Reviews Operation’s performance/support needs with Executive Management

Analyzes Operations and Branch Staff for alignment with, and promotion of BrightSpring’s vision, mission, and values

Responsible for leading all operations under their supervision to maximize revenue and EBITDA

Responsible for evaluating and implementing corrective action plans to improve the financial performance of each operation that is not meeting it’s financial targets

Participates in the development of annual budgets and operational plans

Provides operations with leadership support and tools to meet established goals

Builds business, increase sales to meet/exceed goals

Reviews Sales Plans and consult with the Corporate Sales Team regarding implementation strategies

Responsible for evaluating potential growth opportunities through expanding services

Coordinates training staff on systems, standard processes, company policies and procedures

Provides Leadership support and guidance to operations experiencing performance issues and/or administrative vacancies by implementing standard processes to improve service delivery and outcomes

Establishes relationships and function as a liaison between operations and the Executive Leadership Team

Assesses processes and performance

Effectively leads and deploys the resource of the Core Team (QAM, HRS, etc) as required to support operations

Assists with process implementation geared to improve performance goals

Provides Support and Supervision to Operation’s with Branch Manager vacancies

Ensures each service site develops and fully implements a targeted recruitment and retention plan by partnering with HR and Talent Acquisition

Other duties as assigned

Qualification

Operations ManagementFinancial PerformanceLeadershipHome Care ExperienceMicrosoft Office ProficiencyCustomer Service SkillsPublic SpeakingRegulatory KnowledgeCommunication SkillsOrganizational Skills

Required

Bachelor's Degree in Human Services, Business or a related field

Three to five years or more of progressively responsible experience with the proven ability to effectively manage operations, systems, processes, and people

Three or more years of supervisory experience with at least five direct reports

Outstanding organization and leadership abilities

Excellent communication (oral and written) and public speaking skills

Proficiency in technology and all Microsoft Office solutions

Working knowledge of Federal, State, and local regulations of the business (area) they are responsible for

Excellent Customer Service skills

Knowledge or previous experience working in an office setting with computers, phones, and other related tasks

Ability to travel 25-50% or as needed