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Harmonia Holdings Group, LLC · 3 weeks ago

Technical Project Manager - Infrastructure & Operations (TS Clearance)

Washington, DC

Full-time

Onsite

Senior Level, Lead/Staff

8+ years exp

Harmonia Holdings Group, LLC is an award-winning federal government contractor focused on providing innovative solutions to government clients. They are seeking a highly motivated Technical Project Manager to lead a team of System Administrators and Engineers, ensuring the delivery of high-quality IT infrastructure and system administration services while optimizing operations and aligning with business objectives.

ComputerRoboticsSoftware

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Act as the main point of contact between IT and government leadership

Identify and implement improvements to system administration and IT infrastructure operations

Develop and present performance reports on system uptime, security compliance, infrastructure health, and SLAs

Support the Program Manager in strategic IT initiative planning and execution

Oversee the design, implementation, and maintenance of IT infrastructure, including servers, storage, networks, and virtualization platforms

Manage IT systems to ensure high availability, optimal performance, and security compliance

Implement IT systems management frameworks to drive operational excellence

Lead infrastructure modernization initiatives, including automation and cloud migration strategies

Define, implement, and monitor SLAs to meet business requirements for IT service delivery

Generate and analyze SLA performance reports, identifying trends and areas for improvement

Ensure timely resolution of incidents and service requests within established SLAs

Lead and mentor a team of System Administrators and Engineers

Provide training, coaching, and performance evaluations

Effectively allocate resources to balance workloads

Implement security controls and risk mitigation strategies in collaboration with cybersecurity teams

Ensure compliance with Department of State (DOS) security policies and industry best practices

Develop IT policies and procedures covering security, disaster recovery, and service delivery

Lead IT infrastructure-related projects, ensuring on-time and within-budget delivery

Utilize Agile/Scrum methodologies for project execution and stakeholder collaboration

Manage vendor relationships and procurement processes

Support the Program Manager in tracking project milestones and deliverables

Qualification

Project Management Professional (PMP)Agile Certified Practitioner (PMI-ACP)Security+ certificationITIL certificationEnterprise IT infrastructure experienceSLA managementAnalytical skillsOrganizational skillsProblem-solving skillsTeam leadership