Cotton On Group · 18 hours ago
Regional Manager- Cotton On USA West
Cotton On Group is a global fashion and lifestyle retailer based in Australia, and they are seeking a Regional Manager for their USA West operations. The Regional Manager will oversee multiple retail locations, inspire store teams, and drive sales growth while ensuring operational excellence and customer satisfaction.
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Responsibilities
Recruit, train, and develop District Managers and their teams, fostering a culture of accountability and high performance
Conduct regular store visits to provide coaching, mentorship, and performance feedback
Lead development process of our CREW in the Region, from District Managers to Sales Associates, inclusive of accurate talent assessment and follow up developmental activities, leading to internal promotions as appropriate
Instill active recruiting practices in our stores’ teams and DMs, working towards a culture where our CREW are brand fans
Build a strong talent bench at the DM and Store manager/GM level that can be shared within the country
Engagement survey target score 75 per Cotton On expectations
Lead regional plan and progress towards 30% contribution through exceptional execution of operational platform and Customer Experience Model
Lead region to exceed sales and margin budgets, with clear and direct action taken based on results
Further develop commercial acumen within the District Manager team, inclusive of analysis of and appropriate actions to drive sales, StoreWatch metrics, and other relevant KPIs
Lead and develop team to ensure company processes are followed consistently, such as stock receiving and transfers to support inventory accuracy
Develop and maintain key partnerships
Region to deliver and elevate the Cotton on Store Experience model, inclusive of timely seasonal floor sets
Inspire District Managers and store teams to utilize tools like the Store Visit Guide and Road to 30% action plan to create consistent progression in all aspects of operations and team
Lead DM group to execute brand standards to Cotton On expectations across all stores in the region
Develop and maintain key partnerships
Qualification
Required
Minimum of 5-7 years of progressive leadership experience in retail, with multi-location management experience required
Proven record of accomplishment of driving sales growth and improving operational performance in a retail environment
Strong leadership and team-building skills, with the ability to inspire and motivate teams across multiple locations
Excellent problem-solving, decision-making, and analytical abilities
Exceptional communication and interpersonal skills, with the ability to collaborate across all levels of the organization
Proficiency in retail management software and systems, with strong proficiency in Microsoft Office Suite
Results-Driven: Proven ability to achieve financial and operational goals while managing multiple priorities
Strategic Leadership: Ability to execute regional strategies aligned with organizational goals
Customer Focus: Demonstrates a deep commitment to providing outstanding customer service and creating positive customer experiences
Talent Development: Strong ability to recruit, train, and develop high-performing teams
Adaptability: Thrives in a fast-paced, dynamic environment with the ability to navigate change effectively
Partnerships: Ability to form strong cross functional relationships with partners to maximize results
Ability to move around the store throughout the shift/workday
Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes or other merchandise packages, bins, clothing racks, stools/ladders)
Ability to regularly squat/kneel (e.g., to access under-storage bins, during visual resets)
Ability to regularly use a ladder, step stool or raised platform safely to complete required tasks
Preferred
Bachelor's degree in business administration, Retail Management, or a related field (preferred) or equivalent experience
Benefits
50% Team Member discount for all Brands/Products
Wellness Support 24/7
Performance & Peak incentives to reward & recognise our team
Great benefits for YOU & your family – Medical, Dental, Vision + more
401(k) matching program, with a commitment to financial literacy and support
Development opportunities that could take you anywhere
Quarterly COG Awards + real time recognition
Company
Cotton On Group
Cotton On Group is a retail and fashion company that sells clothing for women, men, and children.
Funding
Current Stage
Late StageRecent News
2024-02-09
Company data provided by crunchbase