Appellation Healdsburg · 1 month ago
Event Manager
Healdsburg,CA,US
Full-time
Onsite
Entry, Mid Level
2+ years expAppellation Healdsburg is a new hotel brand that merges culinary and hospitality experiences, aiming to celebrate local culture and craftsmanship. The Event Manager will be responsible for planning, coordinating, and executing events, ensuring a seamless guest experience while acting as the primary liaison between clients and internal hotel departments.
Hospitality
Responsibilities
Serve as the primary contact for assigned events from post-contract to departure
Lead planning calls, site visits, and menu tastings as required
Develop and manage detailed Banquet Event Orders (BEOs), timelines, and event resumes
Ensure all client expectations, preferences, and special requests are clearly documented and executed
Partner closely with Banquets, Culinary, Beverage, AV, Front Office, Housekeeping, Spa, and Engineering teams
Conduct pre-event meetings and daily event briefings as needed
Be present on-site during events to manage execution, troubleshoot issues, and ensure service standards are met
Manage load-ins, load-outs, and room flips efficiently
Review contracts for accuracy and compliance with hotel policies
Manage billing, deposits, guarantees, attrition, and final invoices
Identify and communicate opportunities for upsell while protecting event profitability
Ensure events operate within contracted terms and approved budgets
Maintain accurate records in event management systems (e.g., Delphi, Amadeus, Social Tables, Tripleseat)
Ensure timely distribution of BEOs and event updates to all departments
Track post-event feedback and follow up on outstanding items
Uphold hotel brand standards and service culture at all times
Ensure events align with the property’s positioning, aesthetic, and guest experience expectations
Represent the hotel professionally with clients, partners, and vendors
Qualification
Required
2–5 years of event management or catering experience in a hotel or luxury hospitality environment
Strong understanding of banquet operations, food & beverage service, and event logistics
Exceptional organizational, communication, and problem-solving skills
Ability to manage multiple events simultaneously in a fast-paced environment
Proficiency in event management and CRM systems
Flexible schedule including evenings, weekends, and holidays
Preferred
Experience in a luxury or lifestyle hotel setting
Knowledge of AV requirements and vendor coordination
Familiarity with revenue management concepts, attrition, and group contracts
Benefits
401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance
Company
Appellation Healdsburg
Opening in late summer 2025, Appellation Healdsburg represents the beating heart of our culinary-first hospitality vision.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase