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TMD Staffing · 1 month ago

Inside Sales Support Specialist

Dallas, TX

Full-time

Onsite

Entry Level

$24/hr - $24/hr

2+ years exp

TMD Staffing is hiring a Front Office Sales Support Specialist for a reputable B2B paper warehouse/distribution company in Grand Prairie, TX. This role involves greeting visitors, answering calls, and providing administrative support to the sales team while maintaining a professional office presence.

RecruitingService IndustryStaffing Agency

Responsibilities

Greet and assist walk-in visitors, vendors, and customers in a professional and friendly manner

Answer and route incoming phone calls; provide basic information or support when needed

Maintain a welcoming, organized, and professional front office environment

Coordinate with the field sales team to understand customer needs and identify sales opportunities

Provide account management support, including follow-ups and communication with customers

Manage account activities such as RFQs and sourcing commodity packaging items (boxes, stretch film, tape, etc.)

Process inside sales orders accurately, including next-day delivery requests

Support customer needs by delivering accurate product information and preparing sales quotes

Assist with renewals, order processing, and routine customer service tasks

Handle administrative duties including data entry, paperwork, document updates, and operational tasks

Maintain a positive, customer-focused attitude with a strong sense of urgency and attention to detail

Support daily office operations and collaborate with internal teams to ensure workflow efficiency

Delivering accurate product information to meet customer needs, support upselling, and help achieve sales goals

Qualification

Customer service experienceInside sales supportB2B logistics experienceOrder processingMultitasking abilityCommunication skillsProblem-solving skillsAttention to detail

Required

Minimum 2 years of customer-facing experience in customer service, inside sales, or a similar support role. (This is not a Call Center/Corporate Role)

Experience supporting in-house B2B logistics, warehouse or distribution environment

Strong communication and problem-solving skills

Ability to multitask in a fast-paced office environment

Positive, professional demeanor with strong attention to detail