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Playfly Sports · 3 weeks ago

Director, Sponsorship & Ticket Sales (University of the Pacific)

Stockton, CA

Full-time

Hybrid

Lead/Staff, Director/Executive

$80K/yr - $82K/yr

3+ years exp

Playfly Sports is looking for a Director, Sponsorship & Ticket Sales to join their team in Stockton, CA. This role involves managing all aspects of sponsorship sales, activation, and fulfillment while leading a sales team focused on ticket and club donation sales and retention.

AdvertisingBrand MarketingMarketingSports

No H1B

Responsibilities

Oversee sales of ticketed sports and club donations through outbound and inbound sales

Conduct daily sales and relationship cultivation phone calls, messages (electronic, mailings, etc.) with season ticket holders, sponsors, businesses, individuals, groups and prospective buyers

Service the inbound ticket sales phone line to answer general fan questions and sell ticket packages

Prospect and target new sales opportunities to include season tickets, group tickets and club donations

Provide superior customer service to university fans

Develop and execute approved Annual Business Plan and Operating Budget

Work with the university liaison to develop, present, and communicate ticket sales strategies, procedures, and processes

Lead in the development of ticket marketing, game promotions, and ticket pricing tactics

Ongoing development of New Ticket Sales program in the following areas: new business generation, season tickets, development of sales and service strategies, development of best practices and results tracking and reporting

Manage a book of business of donors and season ticket holders

Track and report daily, weekly and monthly sales figures and relevant accountability

Serve as a member of the external operations team

Hit and surpass annual sales goals; team and personal

Create key sales strategies and go-to-market plans that generate long-term revenue

Retain and grow existing partnerships while creating new ones through a relationship-based approach

Own reporting and prospect pipeline in a way that communicates well to all stakeholders

Manage and track all marketing inventory while creating new assets and owning the fulfillment process

Lead sponsorship sales presentations that execute against short and long-term department objectives

Create and deliver marketing contracts and agreements

Assist with corporate hospitality, tickets, in-game promotions and other activities

Provide Proof of Fulfillment for in-venue sponsorship elements

Meet and exceed annual department and individual sales goals

Develop and execute approved annual business plan and operating budget

Recruit, hire, train, retain, and lead ticket sales and service team members who are focused on new business, group sales, retention, and ticket service (box office/ticket operations)

Exceed client expectations in revenue generation and customer service

Evaluate team members performance and development through consistent coaching with a clear and individualized development plan

Work with the university liaison to develop, present, and communicate ticket sales strategies, procedures, and processes

Other job-related duties as assigned

Qualification

Sponsorship SalesTicket SalesSales LeadershipTicketing SoftwareCRM ProgramCustomer ServiceCommunication SkillsOrganizational SkillsTime ManagementProblem-Solving