Prometric ยท 1 day ago
Manager, Human Resources
Baltimore, MD
Full-time
Hybrid
Mid, Senior Level
7+ years expPrometric is a leading provider of technology-enabled testing and assessment solutions, supporting over 7 million test takers annually. The Manager, Human Resources position is responsible for aligning business objectives with employees and management in the Product and Technology business unit, acting as a consultant on HR-related issues and executing HR strategies to foster organizational effectiveness.
ConsultingEducationInformation TechnologySoftware
Responsibilities
Conducts weekly meetings with respective business units
Consults with line management, providing HR guidance as appropriate
Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies and improve employee retention
Manages and resolves complex employee relations issues
Conducts effective, thorough and objective investigations
Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
Partners with the legal department as needed/required
Provides day-to-day performance management guidance to line management (coaching, counseling, career development, disciplinary actions)
Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
Provides HR policy guidance and interpretation
Provides guidance and input on business unit restructures, workforce planning and succession planning
Identifies training needs for business units and individual management coaching needs
Implementing and administering the following human resource functions: employee relations, organizational development, equal opportunity/affirmative action, performance management, some recruitment and employee engagement/retention initiatives
Work as a liaison between various 'Centers of Excellence', in areas such as benefits, compensation, organizational development, decision management, etc
Lead and/or support organizational design and change management initiatives to support business strategy
Perform other duties as assigned
Qualification
Required
Bachelor's Degree required
7+ years of HR generalist experience with emphasis in employee relations and employment law
Demonstrated success in establishing business relationships as an advisor and consultant with strong HR expertise and judgment
Demonstrated ability to work with wide range of sensitive and confidential issues
Strong PC skills including MS Office and HRIS experience
Excellent interpersonal and verbal/written communication skills
Ability to handle and manage multiple projects simultaneously
Must have a strong customer focus for internal as well as external customers
Must be adaptable, a team player and able to achieve results tied to business initiatives
Strong project management, organizational, analytical, and conflict resolution skills
Proven ability to build relationships with, and influence all levels within an organization
Experience in a fast-paced, complex, dynamic business environment
Preferred
PHR or SHRM-CP certification highly desired
Learning and Development Experience preferred, but not required
Company
Prometric
Prometric provides technology-enabled testing and assessment solutions for organizations, academic institutions, and government agencies.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Nikki Eatchel
Chief Assessment Officer
Recent News
2025-09-14
Company data provided by crunchbase