Rimini Street · 2 weeks ago
SVP & General Manager, Global Professional Services
United States
Full-time
Onsite
Director/Executive
$240K/yr - $300K/yr
15+ years expRimini Street, Inc. is a global provider of enterprise software support and innovation solutions. They are seeking a Senior Vice President & General Manager for Global Professional Services to drive growth and strategy for their professional service offerings, ensuring client satisfaction and timely delivery of services.
EnterpriseEnterprise SoftwareInformation TechnologySoftware
Responsibilities
Define roadmaps for Rimini Street professional services aligned with market needs and evolution, competitor’s offerings, and feedback from clients and the field
Drive development of professional services, projects and engagements to fulfill roadmaps
Support Rimini’s streets client needs, aligned to our areas of expertise and value that we can deliver
Clients can choose from packages that have set prices and deliverables and are easy to buy and deliver
Large, complex or strategic projects we are uniquely qualified to bid on and win
Help customers purchase managed services in a subscription form across the term of their contacts
Define the model for delivering professional services, aligned with gross margin goals
Ensure the timely delivery and fulfillment of PS, leveraging both internal resources (employees) and external resources (contractors and partners)
Develop positioning and messaging that differentiates Rimini Street professional services in the market
Develop and deliver activities to achieve required levels of leads for new business attainment
Communicate the value proposition of our professional services to the Sales team, and in collaboration with the Sales Enablement team, develop the sales tools, enablement materials, and competitive analysis, to support the selling process and improve our sellers’ proficiency and efficiency in selling professional services
Be the expert on targeted buyers, how they buy, buying criteria, objections; be the expert on the competition, their offerings, their positioning and how to win against them
Act as Rimini Street thought leader for all things related to professional services both internally and externally
Support and engage actively with our Sales, Client Success and Renewal teams around the world to achieve expected revenue targets (new client invoicing and renewals) for our professional services offerings
Lead, manage and develop a high-performing global team of experienced PS professionals with a high (compared to best in class benchmark) level of employee engagement
Deliver key goals for the professional services businesses on-time and on-target, including: agreed-upon roadmap, quarterly and yearly; defining new engagements; number of leads; pipeline; new client invoicing; revenue; and client satisfaction while meeting the team’s budget
Qualification
Required
15+ years in General Management and/or Professional Services senior leadership as a Partner, Managing Director or equivalent roles with a proven track record of driving strong business and sales results against target plans. Prefer experience overseeing high-growth SaaS, software, AI or technology-related services businesses
10+ years of leadership experience in technology-focused professional services/consulting firms as a Partner, Managing Director, Principal, Practice Leader or Engagement Leader
Experience designing, building and managing revenue-generating teams with annual goals of at least $40M and managing P&Ls of at least $80M
Experience building and scaling consulting practices from scratch
5+ years of experience selling enterprise software and services, in SaaS or licensed models, on-premise or in the cloud
Experience building new markets or businesses either in start-up environments or working for international enterprise software companies
Experience defining and developing new professional services projects and repeatable engagements that meet market needs, provide value to customers, and satisfy margin goals
Experience in leading the delivery and fulfillment of technology services, through both internal and external resources
Experience with Oracle and SAP software and related services
Experience in leadership positions in publicly traded companies desirable
Proven experience in team-selling, as this role will require you to spend a significant portion of your time influencing Sales leaders and participating in developing and closing sales transactions
Experience managing teams of quota-bearing sales reps and pre-sales technical resources across multiple territories. Specifically, sales management experience in Corporate and Enterprise markets with focus on selling to medium and large Enterprises
Demonstrated results in leading cross-functional teams to execute projects and corporate initiatives and meet broad business goals
Ability to identify and develop executive relationships with clients, partners, industry analysts and press, and to leverage relationships for references, marketing assets, events and interviews
Strong General Management skills and P&L responsibility in technology companies with annual revenue of at least $300M/year
Product Management skills, spanning concept stage to definition and development, introductions and lifecycle management
Sales management skills, including managing Sales leaders and teams
Strong leadership talents, exceptional attitude and spirit, and the ability to establish consensus across functional areas, and with clients
Ability to influence and direct groups in dotted-line relationships and matrixed organizations
Demonstrated ability to combine strong analytical skills, qualitative analysis and people skills to solve complex business issues
Business acumen developed through years of experience in Enterprise software and/or services businesses
Customer-centric approach and a passion for helping customers address issues and focus on improving their core business
The passion and persistence to disrupt the status quo, introduce new technologies and drive alternative approaches to solving business challenges
The gravitas to work directly with senior executives of Fortune 500 clients, and the ability to earn their respect and build relationships that can be called on for prospect references, marketing assistance, and other company needs
Domain expertise working around software companies in excess of $1B in revenue with depth of understanding around complex contracts and sales cycles
Willingness to embrace change and adapt in a rapidly evolving, fast-moving market and company
Demonstrated success building and reinforcing a unique and creative culture that is team-oriented and collaborative
Strong time management and organizational skills. Proven record of producing high-quality deliverables and results, on-time
Excellent communication skills - verbal, written and in presentations
Leading by example. Working hard with a willingness to get involved in whatever needs to be done
Preferred
Experience in leadership positions in publicly traded companies desirable
Masters or MBA desirable
Benefits
Medical, Dental, and Vision insurance
Disability insurance
Paid Parental Leave
401(k) program
Generous Paid time off (PTO)
Company
Rimini Street
Rimini Street is an independent provider of enterprise software support services for Oracle and SAP licensees.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$380.15MKey Investors
Colbeck CapitalBridge Bank
2021-07-08Post Ipo Debt· $90M
2018-07-19Post Ipo Debt· $140M
2017-10-11IPO
Leadership Team
Seth Ravin
CEO & Chairman of the Board
Jim Benge
Vice President of Development
Recent News
Business Wire
2026-01-06
Help Net Security
2025-12-30
Company data provided by crunchbase