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SWBC · 1 day ago

Quality Engineering Manager

San Antonio, TX

Full-time

Onsite

Senior Level

7+ years exp

SWBC is seeking a talented individual to lead their Quality Engineering efforts. The role involves strategic planning, team leadership, and hands-on technical expertise to ensure the delivery of high-quality software products.

BankingFinanceFinancial ServicesInsurance

H1B Sponsor Likely

Responsibilities

Collaborate with the QE Director and senior leadership to implement automation strategies across teams

Mentor Quality Engineers to uphold high standards of product quality and drive quality expectations for releases

Monitor and manage daily operations of the software quality engineering team

Assign testing tasks and manage resource allocation effectively

Foster a culture of ownership, accountability, and continuous learning within the QE team

Support team members in their career growth through coaching, training, and development plans

Design, build, and maintain robust automation frameworks for UI, API, and Microservices testing

Develop custom test harnesses and tools to accelerate test execution when needed

Create and maintain manual and automated test scripts (Web, API, Microservices)

Manage manual test cases within test management tools for effective maintenance

Maintain test data to support comprehensive test coverage, either through the application or directly via data sources

Design and implement both functional and non-functional test strategies, including load testing, accessibility, Contract Testing and visual testing

Monitor automation execution trends and ensure timely completion and maintenance of test suites

Test application features against functional and non-functional requirements

Understand and apply industry best practices in Agile testing, test automation, and performance testing

Ensure testing practices align with regulatory standards and compliance requirements (e.g., PCI-DSS, SOC 2, WCAG) where applicable

Work closely with Product Owners, Scrum Masters and development teams to understand product vision and goals

Act as a quality advocate across the organization, influencing engineering and product decisions to prioritize quality from ideation through delivery

Foster collaboration across engineering, database, integration, and customer support teams

Lead ongoing quality improvement initiatives through process and tool enhancements

Define and track KPIs such as defect leakage rate, test coverage, automation ROI, and release quality metrics to measure team impact

Develop, manage, and report Quality Assurance metrics to identify areas for performance improvement

This role may include other duties as assigned to support the overall success of the Quality Engineering team

Qualification

Test suite automationAgile development practicesSeleniumPlaywrightCI/CD pipelinesPerformance testing toolsTest data managementObservability toolsInterpersonal skillsVerbal communicationWritten communicationTeam leadership

Required

Bachelor's degree in computer science or a related field from an accredited four-year college or university, or equivalent work experience

Minimum of seven (7) years of experience in software quality assurance, including direct experience in test suite automation strategy, tool implementation, and maintenance

Strong knowledge of Agile development practices and methodologies

Deep understanding of software testing methodologies including requirements traceability, defect management, defect analysis, injection/detection analysis, and defect remediation

Strong organizational, interpersonal, and verbal/written communication skills

Ability to effectively write and present business correspondence, reports, and technical documentation

Experience managing large, multi-platform testing efforts

Hands-on experience with tools such as Selenium or Playwright SoapUI, Postman, RestSharp, JMeter, AWS, and SQL

Experience with CI/CD pipelines (e.g., Jenkins, GitHub Actions)

Familiarity with containerization and orchestration (Docker, Kubernetes)

Experience with observability tools (e.g., Grafana, Datadog) for monitoring test environments

Experience with performance testing tools and accessibility standards

Familiarity with cloud platforms (AWS)

Knowledge of test data management and synthetic data generation

Preferred

Experience in the Payments domain is a strong plus

Benefits

Competitive overall compensation package

Work/Life balance

Employee engagement activities and recognition awards

Years of Service awards

Career enhancement and growth opportunities

Leadership Academy and Mentor Program

Continuing education and career certifications

Variety of healthcare coverage options

Traditional and Roth 401(k) retirement plans

Lucrative Wellness Program

Company

SWBC

Glassdoor3.3

SWBC is a provider of insurance, mortgage, and investment services to financial institutions, businesses, and individuals.

Founded in 1976

San Antonio, Texas, USA

1001-5000 employees

https://www.swbc.com

H1B Sponsorship

SWBC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (22)

2024 (16)

2023 (9)

2022 (22)

2021 (14)

2020 (11)