Box Office Supervisor jobs in United States
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AXS ยท 4 hours ago

Box Office Supervisor

AXS is a company that connects fans with their favorite artists and teams by selling millions of tickets to various events. They are seeking a Box Office Supervisor who will oversee part-time ticket sellers and manage box office operations at events in Denver, CO, ensuring smooth ticketing processes and compliance with policies.

Media and Entertainment
badNo H1Bnote

Responsibilities

Adhere, communicate and reinforce the policies and procedures of AXS, the City of Denver, and related properties
Coordinate with AEG, Live Nation, and various promoters with the AXS and Venue staff on-site to ensure ticketing and box office needs are met
Assist with the management of updates to holds, maps, capacities, etc
Ensure the event is ready for night of show settlement and post event settlement
Attend pre-event walkthrough meetings with venues to ensure a thorough and comprehensive evaluation of the space and equipment needed to perform box office operations, as needed
Schedule reports and maintain reporting needs on-site for promoter and venue
Responsible for box office safe and all monies inside while on-site
Perform pre-event checklist to include, but not limited to: Preparing ticketing seller banks, preparing will call, coordinating with promoter, venue, fan clubs and VIP packagers on box office needs, etc
Verify and count all ticket seller reconciliations
Send night of show event reports to clients and promoters
Ensure ADA compliant ticketing practices
Report and follow up on any ticketing equipment repair issues
Perform other duties and responsibilities as assigned

Qualification

Ticketing systems experienceCustomer service experienceOrganizational skillsMicrosoft Office proficiencyLeadership skillsCommunication skillsTeam collaborationAdaptabilityProject management

Required

High School Diploma or its equivalency
3+ years of ticketing or live event experience, especially working with ticketing systems
Experience in Customer Service
Ability to adapt to a new environment, learn new skills, and interact with a variety of personalities and work styles
Excellent written and verbal communication skills
Strong, detailed organizational skills
A positive, service oriented attitude
An ability to prioritize effectively and work efficiently under pressure
Computer literacy. Proficiency in Microsoft Office, Excel, Outlook and other web-based software platforms
Able to work successfully in a collaborative/team environment

Preferred

Experience leading and mentoring
Project management experience
Flexibility and willingness to work nights, weekends, and occasional holidays according to event needs

Benefits

Medical, dental and vision insurance
Paid holidays
Vacation and sick time
Company paid basic life insurance
Voluntary life insurance
Parental leave
401k Plan (with a current employer match of 3%)
Flexible spending and health savings account options
Wellness offerings
Opportunities for learning and leveling up through training and education reimbursement
Access to meaningful volunteer opportunities and community engagement programs to make a positive impact beyond the workplace.

Company

AXS

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AXS is a company whose core values reflect a culture that celebrates individual differences and respect of one another.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2019-09-19Acquired

Leadership Team

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Bryan Perez
CEO
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Alex Hazboun
Chief Technology Officer
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Company data provided by crunchbase