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Digital Federal Credit Union · 1 day ago

Document Management Team Member I, Marlborough, MA, Part-Time, On-Site

Marlborough, MA

Part-time

Onsite

New Grad, Entry Level

$20.50/hr - $22.60/hr

0+ years exp

Digital Federal Credit Union is the largest credit union headquartered in New England, serving over one million members across all 50 states. The Document Management Team Member I will process work related to document management responsibilities, assist members and staff, and contribute to achieving departmental goals.

BankingFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

Actively contributes to DCU’s Success Sharing initiatives and practices DCU’s principles of People Come First; Do the Right Thing; Make a Difference

Maintains a high level of professionalism and respect during interactions with both members and colleagues alike

Maintains a working knowledge of and adheres to DCU policies and procedures related to the position as well as all applicable regulations

Performs work functions with attention to detail, within established timeframes and follows through as needed to complete tasks

Meets or exceeds performance goals, including but not limited to, service level achievement, timeliness of tasks, quality of work, service quality and others as assigned

Provide phone coverage to assist the Information Center, Branches, various departments, and members. Answer incoming calls to the Document Management hunt line

Process daily work within service level

Document Copy, Letter Request and Contact Information File Maintenance Service Requests

Complete member Request to Close Service Requests

Answering member requests/ emails

Iron Mountain Scanning

Iron Mountain Record Retention

Scanning documents for archival

Verification of Deposit

Demand/Original Statements

Check/Deposit Copies

Process daily reports regarding updating of member file maintenance

Address Changes