Apply on Employer Site

Together Credit Union · 3 weeks ago

Consumer Loan Processor

St. Louis, MO

Full-time

Hybrid

Mid Level

3+ years exp

Together Credit Union is seeking a Consumer Loan Processor responsible for ensuring high-quality closing and disbursement of approved consumer loan applications. The role involves reviewing applications for accuracy, compliance, and fraud, as well as collaborating with team members and dealer partners to provide efficient service.

CreditFinancial ServicesNon Profit

Responsibilities

Closely inspects consumer loan applications and documents for completeness, accuracy, and compliance to ensure all procedures and policies are adhered to and all underwriting stipulations have been met

Reviews loan applications for fraud and follows procedures for tracking and escalating to appropriately resolve

Assures timely loan closing and funding activities across multiple systems (e.g. setting flags, updating statuses, generating loan document packages)

Inputs and updates data, generates necessary electronic and paper documents, and distributes to members via DocuSign for signature

Collaborates with team members and dealer partners to resolve held indirect contracts and provide effective and efficient service

Accurately logs each loan disbursement transaction for payment to the dealership

Completes Office of Foreign Assets Control (OFAC) reviews and opens share accounts for applications that qualify for membership; establishes non-member share accounts when applicable and sets all required restrictive flags

Supports record retention requirements by uploading and storing loan documents

Responds promptly to team member and dealer inquiries concerning pending applications via inbound phone calls, Teams chats, and emails

Assists with clerical duties in the department including new account packets, denial notices, modifications, welcome letters, and any other associated paperwork (e.g. barcoding)

Supports the number one priority of the credit union by promoting a positive relationship between the members (internal and external), dealer partners, and the Credit Union

Develops and maintains a comprehensive knowledge of the company’s loans products, services, policies, and procedures