The CARA Group, Inc. ยท 2 weeks ago
Learning Management System Administrator
Rosemont, IL
Contract
Hybrid
Entry, Mid Level
2+ years expThe CARA Group, Inc. is a professional services consulting firm focused on learning, change management, and communication solutions. They are seeking a Learning Management System Administrator with strong Docebo experience to support their client in rolling out a new learning management system, managing user accounts, and providing technical support for over 6,000 users.
ConsultingManagement ConsultingProfessional Services
Hiring Manager
Gina Arinyanontakoon
Responsibilities
Manage user accounts (creating users, updating profiles, assigning courses, etc.)
Upload, test, and organize learning content
Provide technical support and help resolve issues for users
Run reports
Help create a smooth and positive platform experience for more than 6,000 users
Qualification
Required
Experience with Docebo LMS
Ability to work onsite 2 days per week in the Chicago area
Open 1-2 months contract
2+ years of hands-on LMS administration experience (not just as a learner or trainer)
1+ year of direct Docebo experience including user setup, content loading, and troubleshooting
Experience supporting a large user base
Proven ability to diagnose and resolve LMS issues, such as login problems, course assignment errors, and reporting gaps
Strong communication and consulting skills, including understanding needs and managing expectations
High attention to details, especially when updating data or uploading content
Customer-service mindset, with experience helping non-technical users
Comfort working onsite 2 days per week in a collaborative environment
Company
The CARA Group, Inc.
The CARA Group is focused on change management, learning, and communications solutions to enable your talent to embrace the future of work.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jane A. Ehrenstrom
Founder and Co-owner (retired)
Company data provided by crunchbase