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California State University, Office of the Chancellor · 1 day ago

Human Resources Benefits Analyst

Long Beach, CA

Full-time

Hybrid

Entry, Mid Level

$0/yr - $65K/yr

2+ years exp

California State University, Office of the Chancellor is seeking a Human Resources Benefits Analyst to serve as an integral part of the Human Resources Management Benefits team. The role involves administering benefits for the CSU's 23 campuses, assisting with inquiries, and supporting the development and implementation of benefits programs.

Higher Education

No H1B

Responsibilities

Assists in the performance of a variety of professional, technical, and administrative duties that support the successful development, implementation and operation of CSU system-wide benefit and retirement plans (Includes: medical (administered by CalPERS), dental, vision, COBRA, long-term disability, group life, leaves of absence, voluntary benefits (flexible spending accounts, life, disability, employee assistance, critical illness, home/auto, pre-tax parking, tuition fee waiver) and retiree plans (pension (administered by CalPERS) and supplemental savings)

Assists in benchmarking benefits best practices, researching various benefit options and making recommendations to the senior director concerning benefits (retirement, health, life, disability, etc.)

Collaborates and assists with the development, review and revision of benefits programs, leaves programs, policies and procedures for legal compliance

Develops, updates, or revises CSU benefit and leave program administrative manuals; assists in developing HR policy statements and technical advisory letters

Collaborates with third-party agencies such as the SCO (CSU's third party pay agent), CalPERS, and the California Department of Human Resources (CalHR) to ensure effective delivery of CSU employee and retiree benefit programs

Assists the senior HR manager and the senior director and consultants, as appropriate, with system-wide benefit requests for proposals, vendor evaluations, benefit contract administration issues, and leads and/or participates in implementation activities, as requested

Supports the collective bargaining process by collecting and reviewing recommended changes to benefit provision language within the collective bargaining agreements (CBA); responds to requests from other HR staff to review union benefit language proposals; reviews draft contract language and provides input at the direction of the senior HR Manager and the senior director

Performs financial and operational audits of CSU employee benefit programs, provides recommendations, and coordinates resolutions as required

Develops benefit plan statistical reports, under the direction of the senior director, to identify utilization and cost trends

Assists with the monthly tracking and reconciliation of employee contributions and qualified expense reimbursements for the CSU's Flexible Spending Accounts (FSAs) which include the Dependent Care Reimbursement Account Plan (DCRA) and the Health Care Reimbursement Account Plan (HCRA)

Supports benefits accounting processes to include tracking of benefits vendor payments, reconciliation of billing/payments, and resolving discrepancies between vendors and the CSU

Assists in the design of training courses for campus benefits representatives regarding the CSU's benefit plan and leave program provisions

Creates employee communication, messaging and education around benefit plans, leave programs and features

Maintains and provides recommendations and implements improvements to the systemwide internal and external benefits web sites. This includes enhancing pages and ensuring that pages are presented in a highly professional, understandable and easy-to-use format. This also may include improving the quantity, quality, and search ability of data and information available on the website

Assists on special projects as assigned

Assists with inquiries from campus representatives including but not limited to plan design, best practice, business/technical processes, eligibility, coverage, and enrollment in benefits and leaves programs

Participants in consultation/customer service to campus constituents, health benefits vendors, and other third parties as required

Assists the senior director when consultation is necessary with Labor Relations and the Office of General Council when campus customer services responsibilities intersect with CBA language interpretation, campus past practices, CSU policy and the law

Supports the day-to-day coordination of the retiree dental and vision programs, responding to retiree questions regarding the plans. Researches, analyzes, and resolves issues discovered during plan audits, retiree inquiries, and vendor consultation

Performs other duties as required

Qualification

Benefits administrationLeave of absence managementData analysisHRIS systemsLawsResearch skillsMicrosoft ExcelMicrosoft WordMicrosoft PowerPointCommunication skillsOrganizational skillsTeam collaboration

Required

Bachelor's degree in a related field or equivalent combination of education and work experience is required

2 or more years of experience in leave of absence, disability management, reasonable accommodation, preferably in a large or complex organization

2 or more years of experience of applying applicable federal, state, and local laws pertaining to benefits and leaves administration (FMLA, ADA, ERISA, USSERA, worker's compensation and disability programs)

Must have one year of experience working in a large complex organization or headquarters

Must have excellent written and verbal communication skills

Ability to work cooperatively with all levels of representatives from campuses and outside agencies to establish and maintain effective and productive working relationships

Able to research and provide guidance on benefit, leaves or retirement issues

Requires math skills and the ability to perform basic data analysis within tight timeframes

Must have knowledge in Word, Excel, and PowerPoint software programs

Demonstrated experience compiling complex excel spreadsheets

Ability to understand and interpret documents such as benefits plan documents and provisions

Demonstrated organizational skills, the ability to complete tasks in a timely manner, and the ability to work under strict time constraints

Able to use HRIS systems; experience with PeopleSoft/Oracle preferred

General knowledge of general human resources operations with emphasis on benefits administration practices and regulations

Preferred

Higher education experience and experience working in a union environment is highly preferred

Benefits

Outstanding vacation, health, and dental plans

Fee waiver education program

Membership in the California Public Employees Retirement System (PERS)

15 paid holidays a year

Company

California State University, Office of the Chancellor

Glassdoor4.2

The California State University is the largest system of four-year higher education in the country, with 23 campuses, 56,000 faculty and staff and 477,000 students.

Founded in 1947

Long Beach, CA, US

501-1000 employees