HireRight · 4 days ago
Credit and Collections Analyst
HireRight is the premier global background screening and workforce solutions provider, and they are seeking a Credit & Collections Analyst. This role involves supporting the Accounts Receivable function, managing customer collections, and ensuring timely recovery of outstanding debts while maintaining professional relationships with clients and stakeholders.
Information TechnologySoftware
Responsibilities
Performs effective debt collection activities across various HireRight and GIS entities on small size customers according to company revenue segmentation via calls, emails
Manages of a portfolio of clients, monitor, and ensure the timely recovery of the accounts receivable (AR) according to our policies
Analyze, review, and determine the root cause of a collection issue and build relationship with internal and external stakeholders
Reports any significant past due in the AR and/or any situation that could have an impact on collections
Provide constant update of account status
Resolve SalesForce queue and general inbox customer inquiries
Apply business logic to properly categorize a collection issue and resolve them in cooperation with appropriate internal departments
Notate all actions in the accounting system
Prioritize daily tasks and collection actions to ensure the decrease of the past due balances on assigned customers’ accounts
Conducts balances and AR reconciliations with Customers in accordance with the corresponding credit policies
Explain standard accounts receivable related policies and procedures to internal and external stakeholders
Access, understand, and utilize detailed and summary level collection reports
Perform other duties as assigned or required in a positive manner
Qualification
Required
High school diploma or equivalent required
High/proficient written and verbal communication skills
Highly organized, detail-oriented, and great follow-up and follow-through skills
Solution oriented with a sense of urgency
Strong computer skills
Intermediate knowledge in Excel
Ability to thrive in a face-paced environment with quickly changing business needs
Ability to work independently and apply analytical thinking while navigating through complex matrix environments
Ability to adhere to processes, procedures and guidelines during the execution of tasks and assignments
Strong confidentiality standards
Preferred
College degree preferred
Customer service-related experience is an advantage
B2B Collections experience is highly preferred
SalesForce experience is an advantage
Experience in Shared Service Center environment is an advantage
Ability to work effectively in a multi-national, matrix organization
Benefits
Medical
Dental
Vision
Paid Life/AD&D Insurance
Voluntary Life Insurance
Short & Long Term Disability
Flexible Spending Accounts
401K
Generous Vacation and Sick Program
10 Paid Holidays
Education Assistance Program
Business Casual Attire
Generous Referral Program
Employee Discounts and Rewards
And much more!
Company
HireRight
HireRight provides on-demand employment screening solutions for a customer base of organizations.
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
General Atlantic
2024-02-16Acquired
2018-07-13Private Equity
2007-08-08IPO
Recent News
dcm.com
2026-01-07
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