NTCA–The Rural Broadband Association · 2 months ago
Benefits Resource Specialist
SMC - North Carolina, 30 Town Square Blvd., Asheville, North Carolina, United States of America
Full-time
Hybrid
New Grad, Entry LevelNTCA–The Rural Broadband Association is dedicated to improving broadband access in rural America. As a Benefits Resource Specialist, you will provide exceptional service and solutions for NTCA’s benefit programs, acting as a trusted resource for inquiries and collaborating with teams to resolve issues.
AssociationCommunitiesGovernmentTelecommunications
Responsibilities
Be the trusted resource for inquiries about NTCA Benefit Plans and eligibility
Provide clear, professional answers to participants, HR representatives, and providers
Collaborate with internal teams and vendor partners to resolve complex issues
Stay current on benefit program rules and regulations
Contribute to a team that values accuracy, empathy, and superior customer service
Qualification
Required
Strong problem-solving and analytical skills
Ability to handle sensitive information with discretion
Excellent communication skills—both written and verbal
Comfort working with web-based systems and databases
Flexibility to work varying schedules within standard hours (Monday – Friday between the hours of 9 am and 7 pm)
Preferred
Knowledge of employee benefits is a plus (but not required)
Benefits
401(k) and pension retirement programs
Health insurance: medical, dental, vision, pharmacy benefits
Company sponsored life insurance
Paid medical and family leave
Generous paid time off and paid holidays
Corporate volunteering and community service opportunities
Comprehensive wellness program
Opportunity for hybrid work schedule upon successful completion of the training and probationary period.
Company
NTCA–The Rural Broadband Association
NTCA–The Rural Broadband Association's mission is to advance communications services to rural America.
Founded in 1954
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Shirley Bloomfield
Chief Executive Officer
Mano Koilpillai, MBA, CPA
Chief Financial Officer
Recent News
Fierce Network
2025-03-03
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