HFD · 1 month ago
Revenue Operations – Provider Due Diligence Specialist
United States
Full-time
Remote
Mid Level
$30.77/hr - $33.17/hr
4+ years expHFD is dedicated to making healthcare more affordable by providing a better payment system. The Revenue Operations – Provider Due Diligence Specialist will be responsible for ensuring that all new providers meet compliance and quality standards before joining the HFD platform, including conducting thorough investigations and validations of provider credentials and business legitimacy.
Responsibilities
Lead due-diligence review for all new providers entering the sales pipeline
Make sure providers actually are providers (wild, right?)
Check state licenses, board certifications, and disciplinary actions
Gather and validate required documents: You know the drill
Investigate malpractice claims, litigation, sanctions, and any “uh-oh” items
Review state and federal databases to ensure we avoid risky partnerships
Confirm legal business names, DBAs, entity structure, and ownership
Make sure the business is real, active, and not operating out of a magical P.O. Box in space
Ensure the provider looks like a legitimate practice (website, hours, NPI)
Confirm the provider offers services that make sense for OUR approved patient financing verticals
Assist in setting up and provisioning provider accounts after due diligence approval
Work closely with Sales - clarify provider details & keep deals moving
Work closely with Legal & Compliance - for tricky or escalated cases
Work closely with Customer Success - ensure handoffs feel effortless
Streamline due diligence and recommend smart upgrades and automation
Document SOPs
Qualification
Required
4+ years' experience in Revenue Operations, Sales/Business Operations, or Provider Due Diligence
Strong knowledge of due diligence, verification workflows, or credentialing
Ability to pay close attention to detail and be self-motivated
Ability to multitask and excel in a fast-paced environment
Proficiency in Microsoft Excel
Preferred
Bachelor's degree in Business, Finance, or related field (preferred)
CRM experience (HubSpot preferred!)
Company
HFD
HFD is a fintech platform that allows healthcare providers to offer innovative pay-over-time options to every patient, regardless of their credit.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Tyler Johnson
Chief Executive Officer
Patrick Visser
Chief Technology Officer
Recent News
2025-05-01
2025-04-30
Fintech News America
2025-04-30
Company data provided by crunchbase