Home Delivery-FM-Coordinator jobs in United States
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Cabinets To Go · 1 month ago

Home Delivery-FM-Coordinator

Cabinets To Go LLC is seeking a Home Delivery-FM-Coordinator to oversee the timely movement of customer products. This role involves coordinating with local carriers, monitoring delivery schedules, and ensuring compliance with company and DOT regulations.

E-CommerceFood and BeverageReal EstateRetail

Responsibilities

Responsible for the timely pickup and delivery of all customer orders within assigned area, while maintaining customer expectations
Ensure efficient utilization of local preferred carriers, and proper shipping equipment
Direct and schedule local WG carrier’s work
Notify carriers of work assignments to ensure on-time movement of goods to maximize operational efficiency
Regularly monitor carriers’ activities and performance
Identify and resolve daily service and scheduling issues
Inform and escalate service issues to HD/FM Supervisor as appropriate
Maintain timely and professional communication with Stores on issues impacting service and overall performance
Effectively communicate with carriers and stores on a regular and timely basis regarding issues impacting the customer and/or their service expectations
Accurately prepare and process data and paperwork including but not limited to maintaining shipment BOL’s and other documentation in the TMS and confirm freight rate quotes, type of service and confirm store’s initial Sales Orders (SO) from NetSuite-ERP system
Work closely with WG carriers to update all milestones of the shipment information from BOL issuance, contact and scheduling with customers, notification to stores of pick up and final delivery to customers’ timeline into the Kuebix, TMS system, real time

Qualification

Shipment order managementTransportation dispatchNetSuiteTransportation Management System (TMS)Microsoft OfficeExcelTeamsRecords maintenanceCommunication skillsInterpersonal skillsOrganizational skills

Required

High School Diploma or Equivalent
Minimum of 1 year experience in high volume Shipment order management and booking deliveries with designated carriers
Proven experience in shipment booking or transportation dispatch preferred
Skill in the analysis and re-engineering of systems, processes, and procedures
Skill in organizing resources and establishing priorities
Records maintenance skills to include database development and management
Ability to develop, evaluate, and edit the content, structure, and format of a range of written materials
Advanced verbal and written communication skills
Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community
Competency in NetSuite, Transportation Management System (TMS), and Microsoft Office, Excel and Teams
Works well under pressure and can keep up with priorities established by supervisor

Company

Cabinets To Go

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Cabinets To Go is a retail company providing kitchen and bathroom cabinets.

Funding

Current Stage
Growth Stage

Leadership Team

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Tom Sullivan
Chairman
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Company data provided by crunchbase