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Phonely (YC S24) · 3 weeks ago

Reliability Engineer

San Francisco, CA

Full-time

Onsite

Entry, Mid Level

$130K/yr - $190K/yr

2+ years exp

Phonely is a rapidly growing company focused on voice AI technology. The Reliability Engineer will be responsible for ensuring the health and performance of the platform by designing automated tests and monitoring systems, while collaborating closely with engineering and product teams.

Artificial Intelligence (AI)Information and Communications Technology (ICT)Software

Responsibilities

Design, write, and maintain automated tests across APIs, services, and telephony infrastructure

Build and manage monitoring, alerting, and health checks for production systems

Manage incidents, uptime metrics and reliability dashboards

Investigate failures, and production incidents

Work with engineers to reproduce issues and prevent regressions

Work through our QA processes for releases, rollouts, and hotfixes

Continuously improve test coverage and signal quality

Qualification

Automated testingMonitoring toolsCI/CD pipelinesDatadogBackend developmentClear communicationProblem-solvingTeam collaboration

Required

2-3 years of experience in backend SWE, QA engineer or SDET with a strong testing focus

1+ year experience using Datadog

Strong experience writing automated tests (API, integration, end to end)

Familiarity with monitoring and observability tools (logs, metrics, alerts)

Comfort working with CI/CD pipelines

Ability to think in terms of failure modes and edge cases, and prioritize accordingly

Clear communicator who can work cross functionally

Preferred

Experience with high availability or real time systems

Experience testing distributed systems or production APIs

Experience with LLM and eval platforms

Background in uptime, reliability, or site reliability engineering

Experience in fast moving startup environments/ former founders

Former athlete/ competitor in some fashion

Benefits

The company pays for food

We rent out Airbnb’s in cool places (Rocky mountains, Costa Rica, Indonesia) four times a year

Company

Phonely (YC S24)

🌍 On a mission to create the world's most advanced AI phone service 🤖 Experience AI agents that sound and act just like people 📊 Gain insights with our detailed analytics dashboard 🔗 Effortlessly integrate with Zapier, Google Calendar, and more 🌐 www.phonely.ai 📞 Give our AI a call: +1 (844) 734-4902

Founded in 2023

San Francisco, California, USA

2-10 employees