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F.N.B. Corporation · 1 month ago

Business Development Officer 2

Baltimore, MD

Full-time

Onsite

Mid, Senior Level

$92K/yr - $153K/yr

7+ years exp

F.N.B. Corporation is a financial institution committed to serving its community. The Business Development Officer 2 is responsible for developing new small business loan and deposit relationships, servicing existing relationships, and enhancing the bank's visibility within the community.

BankingFinanceFinancial Services

Responsibilities

Develops new small business relationships and services current small business loan and deposit relationships by prospecting new customers, profiling to identify current and future needs and maintaining a professional and attentive relationship with focus primarily on small business deposits and cross selling small business loans and other affiliate products and services

Contacts customers to determine loan, deposit, insurance and investment needs

Sells small business products and services that meet identified needs according to the Bank’s pricing and fee schedule

Refers the customer to specialists as identified - cross-sells with Branch Manager, owner's personal banking and employee accounts relationship

Maintains a prospective customer calling program by using referrals and other methods to identify potential customers

Makes cold calls to promote the Bank's products and services

Resolves customer problems as measured by the awareness of and ability to resolve problems in order to enhance existing business relationships and contribute to the Bank’s profit and growth objectives

Refers problems that the incumbent is not capable or empowered to resolve to the appropriate resource

Follows up to ensure that the situation is satisfactorily resolved

Promotes the Bank’s professional image through involvement within the community where potential customers may be found centering efforts around promoting products and services to meet customer needs within the boundaries of the current budget, product and service mix and time as measured by the amount of new business acquired in order to develop new business relationships

Maintains and continually develops networking referral sources

Regularly contacts sources, attends, recognizes and entertains referrals sources according to the Bank’s policies and procedures to obtain referrals and develop new business relationships

Submits reports including business development activity such as calling activity, sales such as deposits and loans and referrals in the prescribed method and in an efficient and timely manner

Has several years experience as a calling officer with a history of production in both small business loans and deposits with significant following of centers of influence

Serves as a leader among peers and a coach to other Business Development Officers and Branch Managers

Frequently engages in joint calling with other line of business partners

Performs other related duties and projects as assigned

Qualification

Small business lendingCustomer relationship managementSales experienceBanking knowledgeProject managementAnalytical skillsCustomer service skillsMS WordMS ExcelMS PowerPointCommunication skillsOrganizational skillsInterpersonal skills

Required

BA or BS

7 years experience as a calling officer with a history of production in both small business loans and deposits with significant following of centers of influence

Excellent project management skills

Excellent communication skills, both written and verbal

Excellent organizational, analytical and interpersonal skills

Excellent customer service skills

Ability to use a personal computer and job-related software

MS Word - Basic Level

MS Excel - Intermediate Level

MS PowerPoint - Basic Level

Experience in banking related external sales

General knowledge of financial institution lending policies and procedures