Leap · 3 weeks ago
PT Sales Supervisor: SET ACTIVE
Los Angeles, CA
Full-time
Onsite
Mid Level
$21/hr - $25/hrLeap is a retail management company that powers insight-driven stores for modern brands. They are seeking a passionate Sales Supervisor to manage store operations, drive sales, and cultivate customer relationships at their boutique on Melrose.
Brand MarketingE-CommerceRetailRetail Technology
Responsibilities
Managing day-to-day store operations
Driving sales
Cultivating exceptional customer relationships
Inspiring the team to create memorable in-store experiences
Implementing strategic initiatives designed to boost team performance
Increasing revenue
Upholding exceptional guest service standards
Overseeing key operational functions such as inventory management, visual merchandising, and shipment processing
Contributing to market and brand initiatives such as promotional events, activations, and store openings
Leveraging technology and systems such as Shopify, Endear, and Slack to optimize store operations
Managing both the customer experience and supporting team growth
Qualification
Required
Must be 18 years of age or older
Demonstrated leadership skills with the ability to inspire, guide, and collaborate effectively with teams to achieve both individual and organizational goals
Foundational experience in retail or customer-focused roles, with a proven track record of delivering exceptional guest experiences; experience in related categories is highly desirable
Flexibility to accommodate dynamic business needs, including availability for days, nights, weekends, and holidays
Active and engaged presence on the sales floor, with the physical capability to stand, walk, climb ladders, and lift up to 50 pounds to ensure operational excellence and an elevated customer experience
People Leadership: effectively guides and motivates others through coaching and mentoring, assists with training and building a bench of future leaders
Customer-Centric & Hospitality-Driven: seeks to create genuine and authentic connections, anticipates needs and possesses exceptional selling skills
Adaptable & Entrepreneurial: Thrives in a dynamic, matrixed environment by staying nimble, maintaining a growth mindset, identifying root causes, and creatively solving challenges
Collaborative Team Player: Actively seeks and offers feedback, excels at building relationships, and thrives when working closely with teams
Exceptional Communicator: Possesses strong communication skills to clearly convey information, provide constructive feedback, and foster positive relationships with team members and clients
Professional & Reliable: Consistently punctual and dependable, adept at handling client inquiries, complaints, and requests with empathy and professionalism
Brand Champion & Product Expert: Demonstrates deep product knowledge and delivers accurate, valuable insights to enhance the client experience
Detail-Oriented & Efficient: Consistently produces high-quality, polished work with exceptional efficiency and effectiveness
Sales-driven performance with a focus on achieving and exceeding both personal and team sales goals by optimizing key metrics such as Conversion Rates, Units Per Transaction (UPT), and Average Order Value (AOV). Consistently delivers results through proactive client engagement, strategic selling techniques, and an unwavering commitment to excellence
Excel in customer retention by delivering personalized experiences, leveraging effective networking, and maintaining exceptional Net Promoter Scores (NPS), secret shopper results, and fostering lasting relationships
Demonstrate strong organizational and time-management skills, consistently completing tasks and meeting deadlines with efficiency and precision
Benefits
Bonus eligible
Medical, Dental & Vision benefits (must average 32+ hours a week)
AllOne Health - Employee Assistance Programs
401K
Accrued PTO: Full-time hourly employees can accrue up to two weeks (80 hours) of paid time off annually, excluding restricted dates during busy retail seasons, with manager approval.
Part-Time hourly employees can accrue based on local laws
Employee discount + wardrobe allotment for participating Leap brands
Company
Leap
Leap develops a retail platform that enables brands to deploy stores and accelerate growth.
Founded in 2018
201-500 employees
H1B Sponsorship
Leap has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2021 (2)
Funding
Current Stage
Growth StageTotal Funding
$109.47MKey Investors
BAM ElevateCostanoa Ventures
2025-01-17Series Unknown· $20M
2023-05-24Series Unknown· $15M
2021-12-20Series B· $50M
Leadership Team
Amish Tolia
CEO & Co-Founder
Shinji Kuwayama
CTO
Recent News
2025-12-17
2025-11-20
Retail TouchPoints
2025-11-20
Company data provided by crunchbase