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Sarah Cannon Research Institute · 1 day ago

Administrative Assistant

Nashville, TN

Full-time

Onsite

Entry Level

1+ years exp

Sarah Cannon Research Institute (SCRI) is a leading oncology research organization focused on advancing therapies for cancer patients. The Administrative Assistant will provide essential support to directors, ensuring excellent customer service and managing various administrative tasks to facilitate daily operations.

Research

Responsibilities

Welcomes visitors, in person or on the telephone, by answering promptly, courteously, and professionally, and directs all inquiries to appropriate team members

Delivers excellent customer service at all times

Receives and processes all mail and deliveries

Supports up to 2-3 leaders and offers up to 25% departmental support, to include maintaining departmental documentation and compiling reports from existing data and records

Maintains strictest confidentiality at all times and in all situations

Utilizes SAP Concur to upload receipts and file expense reports; track and make corrections, if needed, until report is approved for reimbursement

Manages multiple Outlook Calendars. Interacts with both internal and external executives, leaders and assistants, as well as consultants and vendor partners

Coordinates a variety of complex meetings and use best judgment to prioritize time based on greatest need

Coordinate all aspects of domestic and international travel for leaders including air, hotel, ground transportation, parking, etc

Schedules and hosts video conferences via Webex/Zoom and manages Conference Center EventProConnect reservations

Maintains direct/open communication with higher level management, executives, Sarah Cannon colleagues, and outside contacts

Ensures processes are followed, maintained, and follow up as needed to see projects to completion

Schedules and coordinates candidate interviews and onboarding responsibilities

Submits tickets to applicable IT team(s), as needed; corresponds with IT to facilitate necessary action to reach resolution and tracks tickets in ServiceCentral as necessary

Prepares meeting agendas/reports/presentations; attends meetings as assigned by leaders and reports on actions

Manages Staples and Amazon business accounts for all departmental needs. Maintains copy rooms and inventory

Responsible for space floor management within assigned department including new hire desk setup

Provides administrative support including typing, composing and proofreading correspondence, indexing and filing documents

Participates in and assists with arranging educational activities and programs where appropriate

Actively engages with the administrative community, including attending monthly meetings, events and professional development opportunities

Manage the CV process and work alongside Training and Education to successfully manage colleague requirements and SmartSolve processes for the CV process