Good Greek Moving & Storage ยท 3 weeks ago
Operations/Dispatch and Customer Service Support
Fort Myers, FL
Full-time
Onsite
Entry, Mid Level
1+ years expGood Greek Moving & Storage is an industry leader in the moving community, offering a range of relocation services. The Operations/Dispatch and Customer Service Support position is essential for coordinating jobs, maintaining relationships, and ensuring compliance with regulations while providing excellent customer service.
TransportationWarehousing
Responsibilities
Planning and coordinating jobs
Setting schedules
Maintaining driver\helper relationships
Ensuring adequate capacity for job coverage
Answering the telephone and making follow-up calls
CRM data entry/software data management
Fielding Customer Service Inquires
Provide ETA updates in company software and make relevant notes in shipment notes
Monitor drivers and ensure that they are following DOT regulations-and document/report violations of regulations
Communicate with customer and with customer service on driver s schedule
Log and track driver locations and activities
Qualification
Required
Detailed orientated
Skilled in documenting Important Data
Precise data entry
Strong Phone Skills
Listening and verbal communications
Astute, high energy and dependable
Proficient in reporting
Strong ability to multitask
Ability to work effectively under pressure
Must have 1-3 years Operations/Dispatch experience
Preferred
Bilingual a plus!!!
Benefits
Competitive Benefit Package Available
Paid Training
Company
Good Greek Moving & Storage
Good Greek Moving & Storage provide moving services plus additional benefits like free concierge service.
501-1000 employees
Funding
Current Stage
Late StageRecent News
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