Boston Medical Center (BMC) · 1 day ago
Director Clinical Quality & Patient Safety
Boston, MA
Full-time
Onsite
Lead/Staff, Director/Executive
$114K/yr - $164K/yr
5+ years expBoston Medical Center (BMC) is seeking a Senior Clinical, Quality and Patient Safety Director for the Department of Surgery. The role involves overseeing and implementing quality and patient safety programs, leading a team to improve outcomes and compliance, and fostering a culture of safety and excellence in patient care.
Health CareHospitalMedicalNon Profit
Responsibilities
Works independently to establish and provide comprehensive direction and oversight by leading a team to provide sophisticated analysis, advice and consultation to surgical divisions as well as hospital wide based on BMC and surgery strategic plan
Accountable for ensuring issues of highest criticality and complexity are solved in support of clinical organizational goals
Responsible to identify, design and lead change initiatives that compel higher performance safer systems and clinical excellence
Well versed in regulatory standards, requirements, guidelines for Joint Commission, CMS and DPH
Establishes oversight and monitoring to maintain compliance with regulatory accreditation in Kidney Transplant, TACS and other surgical divisions
Fosters professionalism, actively engages department leaders and team members to create a positive supportive culture for staff, patient and families creating a culture of safety
Provides visionary leadership to ensure BMC is striving for performance excellence that is important in the future of innovative healthcare
Ensures patient safety events are tracked, categorized and analyzed for improvement opportunities and oversees investigative process for evaluating adverse events and near misses
Responsible for management of high risk, problem prone areas of opportunity for improvement and ensures problems are prioritized and leading teams working to resolve them
Ability to demonstrate sound critical thinking and decision making demonstrating cooperative communication working with others to problem solve challenging issues
Collaboration and partnership with Department Chairs/Chiefs, Nursing Leadership and Administration to plan, develop, and enact interdisciplinary efforts regarding current and future surgical/hospital wide improvement projects
Thoroughly analyze trends and areas of opportunity based on surgery databases, Vizient, ARHQ,CMS and other emerging quality measurements, directing the development and implementation of new clinical programs improving outcomes with increased efficiency and value
Involvement in high-priority projects as they occur
Identification of clinical problems leading teams to monitor and improve clinical effectiveness utilizing rapid cycle approach and systems-based strategies and interventions, coordinating efforts with leaders/staff throughout the organization
Build strong collaborative relationships at all levels with multidisciplinary/interdepartmental teams to accomplish goals and promote favorable change
Demonstrate excellent leadership, communication skills, creativity and enthusiasm for developing innovative quality improvement programs
Oversee standardized practices and systems (e.g. ICOUGH, Caprini VTE etc.) including support and collaboration with other departments
Oversee teams that coordinate and standardize multidisciplinary care including Surgery, QI, Anesthesia, ED, Nursing and Medicine
Restructure the Pre Procedure Clinic to a model of risk assessment, risk stratification and patient education looking at improving the model and fast-tracking patients to increase the overall volume and enhance patient safety
Enhance perioperative communication among surgeons and their teams improving outcomes by focusing on patient –centered care with standardization of pre-op and post-operative discharge instructions
Oversee the development of a multidisciplinary team to focus on standardization of discharge instructions throughout the Division of surgery, with online and innovating texting modalities
Support, monitor and reinforce clinical practices for surgical initiatives such as ICOUGH, Caprini VTE prophylaxis system, prevention of GT/PEG dislodgements and other programs, working closely with QI analytic team to create dashboards to monitor compliance
Expand ICOUGH nationally and internationally to other medical centers via consultative services
Participate in grant writing and research proposals as a BU QI Hub faculty member
Facilitate Department of surgery growth in clinical volume, based on standardized practices and excellent outcomes
Lead and oversee both internally and externally data submissions are accurate and submitted to satisfy deadlines
Provide and present pertinent quality and patient safety data and related information in a timely manner
Serve as an expert clinical resource to multidisciplinary teams assisting with high-level data analysis to identify opportunities for improvement
Lead, coach and mentor my team to oversee and evaluate comprehensive QI and patient safety programs, strive to improve clinical outcomes utilizing process improvement methodology in projects and strategic initiatives to provide team growth opportunities
Educate clinical staff, students, residents, faculty regarding quality and patient safety opportunities to improve selected aspects of clinical care utilizing clinical data relative to national standards as well as specific actions necessary to accomplish institutional goals
Actively network internally, externally, nationally and internationally to identify opportunities to promote the Department of Surgery. Participate in pertinent professional education to maintain current knowledge of best practices for the improvement of care for surgical patients and hospital wide
Utilize the Department and Boston Medical Center’s culture as the basis for decision-making and to support the shared mission and goals
Qualification
Required
Baccalaureate in nursing; Master's degree in health related field required
Licensed as a registered nurse in the Commonwealth of Massachusetts
At least 5 years of active clinical practice experience
Leadership experience for at least 5 years
Project management and program development experience essential
Experience with NSQIP, UHC, and other QI data sources is essential
Strong computer skills including Microsoft Office platform—Word, Access, Excel, E-mail. Web/Internet
Management and leadership skills
Exceptional organization and communication skills
Administrative skills
Excellent presentation skills
Ability to collaborate with internal and external staff and resources
Ability to learn and effectively use computer software, such as electronic health records and data entry tools
Strong interpersonal skills; ability to establish supportive, collegial relationships
Excellent English communication skills (oral and written)
Strong writing skills
Preferred
2 or more years of experience in clinical quality improvement strongly preferred
Demonstrated skill and effectiveness in clinical quality improvement strongly preferred
Benefits
Medical
Dental
Vision
Pharmacy
Discretionary annual bonuses
Merit increases
Flexible Spending Accounts
403(b) savings matches
Paid time off
Career advancement opportunities
Resources to support employee and family well-being
Company
Boston Medical Center (BMC)
Boston Medical Center (BMC) is a 511-bed, equity-led academic medical center and a proud member of the Boston Medical Center Health System.
5001-10000 employees
H1B Sponsorship
Boston Medical Center (BMC) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (53)
2024 (51)
2023 (51)
2022 (38)
2021 (26)
2020 (32)
Funding
Current Stage
Late StageTotal Funding
$342.49MKey Investors
AmeriCorps Public AlliesNational Institute on Drug Abuse (NIDA)The Boston Foundation
2024-07-09Grant· $0.06M
2023-02-23Debt Financing· $232M
2019-04-23Grant· $89M
Leadership Team
David Beck
Senior Vice President & Chief Legal Counsel
Recent News
2025-11-11
2025-11-10
Company data provided by crunchbase