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KDDI America, Inc. · 1 month ago

LANOC Network Support Technician

Los Angeles, CA

Full-time

Onsite

New Grad, Entry Level

$21.64/hr - $21.64/hr

KDDI America, headquartered in New York, is the US presence of Japan's KDDI Group, a leading provider of international IT and communications services. The role involves providing support at a 24/7 Network Operation Center, handling customer inquiries, and troubleshooting network services.

Public Relations

H1B Sponsor Likely

Responsibilities

Technician for O&M support at 24/7/365 Network Operation Center for any network, datacenter, international transmission, submarine cable, backbone equipment, infrastructure and IT solution services

Customer support, handling incoming customer calls and emails

Basic technical troubleshooting of network services following the documentation such as action procedure and workflows

OJT will be provided in the long term

Qualification

Bilingual in JapaneseEnglishBasic PC Skills

Required

Business level English and Japanese (both in speaking and writing) is required

Must be bilingual in Japanese and in English

Basic PC Skills (Microsoft OS, Word, Excel, etc)

Shift position including night shift and weekends (rotation)

Must have legal work authorization

Benefits

Medical, Dental and Vision Coverage

Basic Life Insurance and AD&D

Short-Term and Long-Term Disability Insurance

Flexible Spending Account (FSA)

401(k) with company match

Paid Time Off (PTO): Vacation, sick, and floating holidays; plus 13 paid holidays

Tuition Reimbursement Program

Gym Reimbursement Program

Employee Assistance Program (EAP)

Wellbeing Solutions Program

Company

KDDI America, Inc.

KDDI America is the US subsidiary of KDDI Corporation, a Fortune Global 500 company and is growing communications carrier with a proven track record in Japan and a longstanding reputation for quality and reliability.

Founded in 1989

New York, New York, USA

201-500 employees

http://www.kddia.com

H1B Sponsorship

KDDI America, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2023 (2)

2020 (1)