Apply on Employer Site

Convoso · 8 hours ago

[Remote] Principal Software Engineer

United States

Full-time

Remote

Senior Level, Lead/Staff

$175K/yr - $185K/yr

6+ years exp

Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. The Principal Software Engineer will work closely with the leadership team to architect, develop, and implement secure, scalable business solutions.

Brand MarketingCall CenterComputerInternetSaaSSoftwareTelecommunications

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Take full technical ownership of projects by collaborating with departmental heads, managers, and stakeholders to understand project goals

Design and document High-level Architecture, gaining consensus from Architects, the development team, and product management

Based on the architecture, define technical requirements and create necessary development tickets

Design, implement, and evaluate algorithms and database queries to ensure the scalability and stability of our SaaS Platform

Create and maintain essential design documents, including Process and Sequence Diagrams

Develop and implement new features and optimize existing ones for maximum performance, ensuring alignment with business needs

Write clean, secure, reliable, maintainable, and testable code with a robust design and build effective data models

Respond professionally and promptly to bug reports and provide essential support for production issues

Code reviews, and Continuous Integration to deliver high-quality software and rapidly address bugs

Consistently document code (procedural, modular, and database levels) by listing descriptions, special instructions, and database changes

Collaborate with Product / Engineering Leads on team assignments and support the onboarding and training of new team members

Establish and communicate clear expectations and goals for project team members

Ensure frequent communication with the team and stakeholders, providing progress updates and amending tasks as needed

Proactively address and resolve team priorities and blockers efficiently by fostering a collaborative environment, scheduling necessary meetings, and offering support to close skill gaps

Foster strong collaboration among team members, follow up on tasks, and organize team meetings when required

Deliver quality features on time and within budget, executing against project plans and delivery commitments

Ensure the correct and continuous operation of the services your team owns

Qualification

PythonPHPMySQLObject-Oriented ProgrammingAgile methodologyMicroservicesJavaScript frameworksUnit testingClean coding principlesSoftware design

Required

6+ years of experience with Python (Django, Flask) or PHP (Symfony, Zend, Laravel) MVC frameworks

5+ years of experience designing and building large-scale enterprise web/SaaS applications

4+ years of experience with MySQL or other relational databases, including the ability to handle complex raw SQL queries for large datasets

Extensive experience with Object-Oriented Programming (OOP) concepts and design patterns

Deep understanding and experience with clean coding principles, code refactoring, code review practices, and creating automated unit tests

Experience in both architecture and implementation-level software design

Knowledge and experience in the design and development of relational databases

3+ years of experience working within an Agile framework

Experience navigating complex development environments, translating abstract concepts into detailed software deliverables

Ability to effectively communicate across the team and different departments

Ability to prioritize business needs

Proven ability to develop software solutions that meet requirements focusing on quality and timeline

Preferred

Experience with Unit/Functional testing

Knowledge of microservices and Service-Oriented Architecture (SOA) implementations

Optional Experience with front-end Javascript frameworks (Angular, React, or Vue.js)

Benefits

Competitive compensation package

Stock options

100% covered premiums for employees; Medical, Dental, Basic life insurance, Long term disability

Affordable Vision plan and optional FSA

PTO, Paid Sick Time, Holidays, Bereavement time, Parental Leave

Your birthday off

401k program with generous company match

No cost Employee Assistance Program and Travel Assistance

Monthly Gym membership reimbursement

Monthly credits toward food & beverage

Company Outings

On and offsite team building events

Paid training for departments

Apple laptop (most roles)

Casual office environment & dress

Daily catered lunches

Fully stocked kitchen (Dietary restriction-friendly)

Happy Hours

Monthly Massages

On-site Car Wash

Free Parking

Company

Convoso

Convoso's cloud-based call center software revolutionized the call center industry by empowering the admin, agent, and customer experience.

Founded in 2006

Woodland Hills, California, USA

201-500 employees

http://www.convoso.com

H1B Sponsorship

Convoso has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (2)

2023 (1)