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Dr. Squatch · 2 days ago

Sales Operations Associate

Marina del Rey, CA

Full-time

Hybrid

New Grad, Entry Level

$70K/yr - $80K/yr

0+ years exp

Dr. Squatch is a high-growth company focused on men’s personal care products. They are seeking a Sales Operations Associate to support the Retail Strategy team by managing inventory levels, tracking purchase orders, and analyzing sales data to drive operational efficiency.

Consumer GoodsManufacturingMen'sPersonal Care and Hygiene

Responsibilities

Monitor retailer and distributor inventory levels (DC + store where applicable) to ensure optimal in-stock health; proactively surface issues and risks

Manage and track retailer POs, including PO maintenance, PO changes, cancellations, and resolving any discrepancies

Partner with demand planning and sales to maintain accurate S&OP inputs, including promo plans, door counts, price changes, and major demand drivers

Provide inventory visibility to sales leadership (what’s on order, what shipped, projected coverage, and logic behind any changes)

Support annual and seasonal promo planning: maintain promo calendars, track execution windows, confirm SKU participation, and communicate expected uplifts

Monitor weeks of supply (WOS) for base business and display activity; provide inputs for demand adjustments tied to promotional windows and merchandising events

Maintain S&OP inputs related to sales assumptions, retailer changes, and supply chain constraints

Communicate inventory, velocity shifts, and ordering changes from retailers to demand planning in real time

Pull and analyze POS sales and inventory data to identify trends, risks, and opportunities

Provide weekly tracking for key accounts (in-stock %, sales trends, supply constraints, replenishment gaps, forecast variance)

Conduct ad hoc analysis to support sales storytelling, including performance explanations and root-cause analysis

Support retail sales team with fact-based insights ahead of buyer meetings

Serve as a day-to-day operations partner to Sales, Demand Planning, Supply Chain, and Finance

Communicate major changes in inventory, pricing, door counts, velocity, and retailer ordering behavior

Work with supply chain to support MABD/OTIF and Supplier Quality Excellence compliance

Address retailer issues (receivables, deductions, delivery delays) by gathering documentation and coordinating resolution

Partner directly with counterpart contacts at key retailers (e.g., Walmart replenishment manager)

Build strong internal and external relationships to ensure seamless execution across sales and supply chain

Own end-to-end item setup and maintenance across retailer portals (Item 360, Supplier One, etc.)

Manage Walmart.com PDP setup for new items (baseline content)

Ensure timely setup of new items, transitions, and delists, capturing correct specs, UPCs, dimensions, and pricing

Coordinate with sales and marketing on new product launches, including velocity assumptions and item readiness

Qualification

Sales OperationsAnalytical SkillsDemand PlanningExcel/Sheets ProficiencyRetail Operations ExperienceRelationship ManagementCommunication SkillsOrganizational SkillsAttention to Detail