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AmaWaterways River Cruises · 1 day ago

Manager, Revenue Operations

Calabasas, CA

Full-time

Onsite

Mid, Senior Level

$85K/yr - $95K/yr

4+ years exp

AmaWaterways River Cruises is a company focused on providing exceptional river cruise experiences. The Manager, Revenue Operations is responsible for managing the operational functions of the Revenue Operations team while leading initiatives that enhance pricing, promotions, and product deployment.

Travel

Responsibilities

Lead cross-functional initiatives with IT, Product, Marketing, Sales, and Reservations to ensure smooth execution of promotions, pricing updates, and system deployments

Manage end-to-end workflows for product launches and maintain deployment updates, ensuring accurate setup of products, pricing, and timelines

Oversee promotional builds, pricing, and system configurations across all channels

Serve as the primary contact for promotion build issues, pricing discrepancies, and related operational questions

Manage and maintain the Promo Master and other Revenue Operations tools to ensure accuracy, consistency, and accessibility

Partner with Product Marketing to confirm promotions and pricing are communicated clearly and accurately across client-facing channels

Distribute and communicate promotional details (offers, terms, pricing, eligible sailings) to team leaders and internal stakeholders

Support system enhancement projects, including testing and implementation

Recommend and implement process improvements to enhance efficiency, accuracy, and team effectiveness

Perform other related duties as assigned

Directly supervises employees within the Revenue Operations Team

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws

Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

Qualification

Revenue operationsPricing managementProduct managementProject managementExcel proficiencyPowerPoint proficiencyTeam leadershipAttention to detailMulti-taskingReservation systemsExperience in travel industryCommunication skillsCollaboration skills

Required

Bachelor's Degree (BA) from four-year college or university, and four to eight years of related experience and/or training, or equivalent combination of education and experience

Computer skills required: Inventory Software; Microsoft Office Suite; Internet Software, Spreadsheet Software, Word Processing Software, Electronic Mail Software, Presentation Software, Reservation Software, Phone Software

Experience in revenue operations, pricing, product management or related commercial function

Proven experience leading a team or managing cross-functional projects

Proficiency in Excel and PowerPoint

Familiarity with project management methods and tools

Excellent communication and collaboration skills

Excellent attention to detail and ability to multi-task in a fast-paced environment