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Klemchuk PLLC · 1 month ago

Law Firm Administrator/Director of Operations

Dallas, TX

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Klemchuk PLLC is a Dallas-based law firm focused on intellectual property law, aiming to grow significantly in the coming years. They are seeking a Law Firm Administrator/Director of Operations to enhance their operational efficiency by managing processes, KPIs, and various administrative tasks. The ideal candidate will have strong analytical skills and experience in operations management within a law firm context.

AdviceIntellectual PropertyLegal

Responsibilities

In addition to leading, managing, and accountability (LMA) of any direct reports, the core responsibilities for this position encompass a wide range of activities with involvement in our business systems:

Accounting and finance

Facilities and reception

IT and technology

Vendor management

Human resources, recruiting, and employee services

KPIs and processes

We are building a firm where systems run the business, and people run the systems. This position is responsible for improving and implementing both our operational and financial systems

Document and automate our core processes and KPIs firm-wide in a consistent format accessible by the team (Parts 3 and 4 of Traction)

Improve our reporting (daily, weekly, monthly, quarterly, and annually) with automations

Develop a strategy to use AI and other technologies to enhance client service delivery and employee productivity

Transition our legacy electronic file storage structure to a more efficient new structure

Help us win 'Best Places to Work in Dallas' again

Qualification

Operations managementAccounting functionsVendor managementKPI managementClio ManageQuickBooks OnlineEvent planningFinancial reportingLeadership skillsAttention to detailProblem solvingTeam player

Required

At least five years operations management with a law firm is preferred; if no legal experience, at least 10 years operational/administrative experience is preferred

Managing accounts payable, accounts receivable, and other accounting functions

Bookkeeping, Clio Manage, and QuickBooks Online, including billing support

Vendor management and AP

Operational success in a professional services environment

Experience successfully managing direct reports or at least demonstrated potential to become a leader/manager

Able to learn Bill.com, Monday.com, and Dropbox

Event planning, calendar management

Managing KPIs and using common financial reports to make business decisions (budget variance, P&L, cashflow forecast, work pipeline, balance sheet)

General admin support of legal personnel, as needed

High attention to detail, organized, and ability to follow processes

Problem solve with minimal supervision and develop processes and KPIs to ensure smooth operational results

Ability to 'get stuff done' with a positive attitude and work across a wide range of projects and areas

Work at a face pace, sometimes with conflicting projects

Be proactive and self-reliant if new skills and capabilities need to be learned

Champions our Core Values: Great attitude … put others first, Someone you can count on, Driven to make an impact, Courage to do the right thing, Always open to a better way