Technical Services Manager jobs in United States
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Solina · 8 hours ago

Technical Services Manager

Solina is a dynamic company focused on creating customized savory solutions for the food industry. The Technical Services Manager will manage customer-facing technical support, ensuring accurate product information and specifications while collaborating across teams to maintain technical data integrity and compliance.

Food and BeverageFood ProcessingOrganic Food

Responsibilities

Act as the primary technical contact for customers, managing technical queries, documentation requests, and specification approvals
Ensure all customer technical requirements, including questionnaires, specifications, and audits, are completed accurately and on time
Provide technical support to commercial and NPD teams during product launches, trials, and customer visits
Own and maintain product technical data, including specifications, nutritional, allergen, and labelling information
Manage the technical database and document control systems to ensure version accuracy and accessibility
Coordinate internal reviews of product specifications and ensure compliance with both internal standards and customer expectations
Interpret and apply relevant food legislation and customer standards in technical documentation
Support regulatory updates by ensuring product information aligns with latest requirements
Collaborate with the Supplier Assurance team to ensure ingredient compliance and traceability
Drive automation and standardisation in technical service processes and document management
Identify opportunities to enhance technical support efficiency and accuracy
Develop and deliver technical training to internal stakeholders to strengthen knowledge across teams

Qualification

Food Science DegreeTechnical Services ExperienceFood Labelling KnowledgeTechnical Systems ProficiencyAttention to DetailCommunication SkillsProject Management Skills

Required

Degree in Food Science, Food Technology, or related field
Minimum 5 years' experience in a technical services or specifications management role within the food industry
Excellent understanding of food labelling, legislation, and retailer codes of practice
Proficient in technical systems and databases (e.g. SpecPage, Hamilton Grant, or similar)
Strong attention to detail, communication, and project management skills

Benefits

Competitive benefit package

Company

Solina

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Solina is a leading global partner for the food industry, food service, butchery and nutrition sectors, designing tailor-made food solutions, excelling in perfected taste, enhanced nutrition and optimised functionality, that contribute to the creation of food that is good in every sense of the word, good for people, good for the planet.

Funding

Current Stage
Late Stage
Total Funding
unknown
2021-05-04Acquired

Leadership Team

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Anthony Francheterre
CEO
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Eric Terré
CEO
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Company data provided by crunchbase