Alight Solutions · 7 hours ago
DB Client Manager II- Virtual US
United States
Full-time
Remote
Mid Level
$70K/yr - $92K/yr
3+ years expAlight Solutions is dedicated to improving lives through their comprehensive benefits ecosystem. The DB Client Manager II oversees operational performance for assigned clients, manages operations teams, and serves as the primary contact for clients regarding service delivery and project management.
ConsultingEmployee BenefitsFinanceHuman ResourcesSoftware
No H1B
Responsibilities
Utilizing expert knowledge of DB to interpret complex client requirements
Addressing questions related to unique situations, participant inquires, client escalations and requirements
Driving stable and consistent delivery from internal and external partners. Also using data to influence standardization and process innovation
Managing ad hoc client projects such as spins, freezes and acquisitions
Validating, managing and communicating iCAT results with clients
Working closely with the Oversight & Excellence team to identify opportunities for reducing demand and improving efficiency. This will ultimately lower total costs. Additionally, focus on improving delivery quality
Communicating regularly with day-to-day client contact on delivery and projects
Acting as point of contact to groups such as Customer Care and Shared Services for client specific items
Qualification
Required
3+ years working within the Defined Benefits Administration industry
Have effective communication and influencing skills on domain and technical matters, internally and externally
Possess analytical abilities and attention to detail when working with complex data
Have a solutions-oriented focus and ability to report data to stakeholders and manage multiple tasks simultaneously
Have advanced management and organizational skills with ability to adapt to change
Benefits
Health coverage options
Wellbeing and support programs
Retirement
Vacation and sick leave
Maternity
Paternity & adoption leave
Continuing education and training
Several voluntary benefit options
Company
Alight Solutions
Alight Solutions is a cloud-based human capital technology company that offers HR and financial solutions.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.64BKey Investors
Caterpillar Ventures
2023-08-22Post Ipo Secondary· $22.5M
2021-07-06Post Ipo Equity· $1.55B
2021-07-06IPO
Leadership Team
Donna Dorsey
Chief Human Resources Officer
Stephen Rush
Chief Commercial Officer
Recent News
Business Wire
2025-12-18
2025-12-16
Company data provided by crunchbase