Rally UXR · 4 days ago
Senior Software Engineer (Backend)
Rally UXR is a User Research CRM that helps product, design, and research teams conduct user research efficiently. As a Senior Backend Software Engineer, you will scale and enhance the backend systems that support large-scale participant and event data management, focusing on performance and reliability while collaborating with cross-functional teams to align engineering efforts with user needs.
CRMSaaSSoftware
Responsibilities
Scale and evolve backend systems that manage large-scale participant and event data, improving performance, reliability, and responsiveness as we grow
Own and mature critical infrastructure such as email/SMS delivery, data sync pipelines, search APIs, and workflow automation, with a focus on observability and operational excellence
Drive the evolution of our platform from 1→10: strengthening existing services to handle greater scale, tighter SLAs, and deeper product integration—not just shipping new features
Design and implement backend services and APIs in TypeScript, working across our stack (AWS, Postgres, Elasticsearch, Kafka, Temporal) to deliver robust, maintainable systems
Collaborate cross-functionally with Product, Design, GTM, and the founding team to shape product direction and ensure engineering work is tightly aligned to user and business needs
Lead with technical vision: influence architectural decisions, reduce complexity, improve developer experience, and establish best practices for backend engineering
Mentor future engineering hires by providing thoughtful code reviews, pairing, and guidance as we grow the team
Qualification
Required
3+ years of experience designing, building, and operating complex backend systems in production (at a startup or similar high-ownership environment)
Deep experience with server-side development, including building and maintaining APIs and data-intensive services
Strong JavaScript/TypeScript fundamentals and the willingness to work in a fully TypeScript codebase
Experience taking infrastructure from '1→10'—scaling systems, hardening reliability, and improving performance as usage grows
Proven track record leading significant projects or technical areas, from design through implementation and rollout
Comfort working with modern cloud infrastructure (e.g., AWS and managed services), relational databases (e.g., Postgres), and event-driven or streaming systems (e.g., Kafka)
Excellent communication skills and a collaborative mindset—you're excited to partner with product, design, and go-to-market teams, not just other engineers
Preferred
Familiarity with distributed systems patterns (e.g., microservices, event-driven architectures, workflow engines like Temporal)
Prior experience at an early-stage or high-growth startup where you've worn multiple hats and shipped quickly
Experience with search technologies (e.g., Elasticsearch) and/or messaging infrastructure at scale (email/SMS)
Interest in or exposure to UX research, research operations, or customer-centric SaaS products
Benefits
Competitive compensation and meaningful equity
Flexible / unlimited PTO policy
Medical, dental, and vision insurance
Paid parental leave
401(k) retirement plan
Home office set-up support
Monthly remote work stipend
Quarterly in-person team or company gatherings
Company
Rally UXR
Rally UXR is a User Research CRM to automate outreach, scheduling, incentives, and participant management.
H1B Sponsorship
Rally UXR has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (2)
Funding
Current Stage
Early StageTotal Funding
$20.35MKey Investors
Canapi VenturesStage 2 CapitalY Combinator
2025-06-02Series A· $11M
2024-04-09Seed· $8.85M
2022-02-23Pre Seed· $0.5M
Recent News
alleywatch.com
2025-06-09
2025-06-05
thesaasnews.com
2025-06-04
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