Jobs via Dice ยท 3 weeks ago
ServiceNow CPQ Solution Architect (Logik.io)
San Francisco, CA
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expDice is the leading career destination for tech experts at every stage of their careers. They are seeking a ServiceNow CPQ Solution Architect to design and deliver next-generation quote-to-cash solutions, owning the architecture for complex product configuration and pricing. The role involves partnering with various teams to improve sales efficiency and customer experience.
Computer Software
Responsibilities
Lead architecture, design, and end-to-end solutioning for ServiceNow CPQ implementations integrated with
Define target architecture, integration patterns, and data flows across ServiceNow, , CRM, billing, and ERP
Design complex configuration, pricing, and rules models (bundles, options, constraints, eligibility, approvals) in and ServiceNow CPQ
Set and enforce best practices for CPQ architecture, performance, security, and governance
Lead fit-gap analysis, solution workshops, and technical design sessions with business and IT stakeholders
Own creation and review of solution design docs, configuration workbooks, integration specs, and test plans
Guide and support configuration / development teams working on ServiceNow (Flows, data model, UI, workflows) and (attribute model, rules, calculators)
Oversee end-to-end testing: unit, SIT, UAT, performance, and production cutover for CPQ releases
Engage with Sales, Sales Ops, RevOps, Product, and Finance to understand catalogs, pricing models, and approval workflows
Translate complex commercial constructs (subscription, usage, tiered, discounts, partner pricing) into technical CPQ and designs
Act as trusted advisor on quote-to-cash process improvements, roadmap, and platform capabilities
Define design standards, naming conventions, and configuration guidelines for CPQ and
Conduct solution and code reviews to ensure scalability, reuse, and maintainability
Create architecture diagrams, knowledge articles, and training to upskill admins, developers, and business users
Provide L3/architect-level support for complex CPQ issues in production
Qualification
Required
8+ years overall experience in enterprise applications / SaaS implementation
4-5+ years hands-on experience with CPQ platforms (ServiceNow CPQ, Salesforce CPQ, Oracle CPQ, etc.)
2+ years focused experience implementing or architecting or similar advanced configuration engines (rules-based or constraint-based configurators)
Strong hands-on experience with ServiceNow in at least one of: ServiceNow Order Management / Telecom / OM, ServiceNow CSM / ITSM / FSM with quote / order capabilities
Deep understanding of: Product & service catalog modeling, Configuration & dependency rules (compatibility, inclusion/exclusion, cardinality), Pricing methods (subscription, usage, tiered, volume, discounts, promotions), Approval workflows and deal desks
Strong background with integrations between CPQ and CRM (e.g., Salesforce), billing, ERP, and payment systems (REST APIs, webhooks, middleware, iPaaS, etc.)
Solid skills in data modeling, JSON/REST, scripting, and understanding of how executes rules and calculations
Proven track record as a Solution Architect or Lead Consultant, driving end-to-end delivery in complex, multi-stakeholder environments
Excellent communication skills with the ability to lead workshops, present architecture, and influence senior stakeholders
Preferred
Prior hands-on implementation with ServiceNow CPQ / Order Management integrated with
Experience in B2B SaaS, subscriptions, or complex services (multi-year, co-terming, renewals, amendments)
Familiarity with RevOps / quote-to-cash ecosystems (Zuora, BillingPlatform, NetSuite, SAP, etc.)
ServiceNow certifications (e.g., CSA, CIS CSM / OM / Telecom) and any training or certifications
Experience working in Agile environments (Scrum, Kanban) and using tools like Jira, Confluence, Azure DevOps
Company
Jobs via Dice
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0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase